16 troubleshooting aids, Error possible cause corrective – TechniSat HD-VISION 32 PVR User Manual

Page 72

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72

Error

Possible cause

Corrective

No picture, no sound, LED does
not light up

No power supply

Mains connection / Check mains
cable or switch main switch on

No station on the screen

Antenna cable not inserted

Insert antenna cable

No station set

Carry out search run

Ghost image/reflection

Antenna signal disturbed

Check antenna and antenna cable

Various programmes are not dis-
played in the programme list

Incorrect programme list selected

Selected other programme list (see
section 6.2.3.1)

Device cannot be operated

Defective data stream --> Device
blocked

Turn the device off with the main
switch, wait for some seconds, and
turn on again

USB device is not recognised

USB device is formatted in an
incorrect file system

Format USB device in the FAT32
file system

No hard disk recordings possible
anymore

Hard disk is full

Delete stored recording(s)

Deleting hard disk recordings is not
possible

File system of the hard disk dama-
ged

Check hard disk (Section 7.3.3.1)

No teletext

The station is not transmitting any
teletext

none

Disturbed teletext

Antenna signal disturbed

Check antenna and antenna cable

No colour

Colour intensity set to minimum
Incorrect colour standard

Increase colour intensity
Set correct colour standard

Remote control does not work,
Operation on device possible

Batteries are drained

Replace batteries

Incorrect remote control option set

Set the correct remote control opti-
on (see page 3)

Sound OK, no TV picture

Radio operation activated

Switch to TV operation

Some programmes are disturbed
occasionally

Disturbances by “DECT telepho-
nes” (Radio phones)

Distance between receiving equip-
ment and TV set
enlarge

Small squares appear occasionally
in the picture.

The device occasionally switches
to freeze image, no sound.
Screen black occasionally with the
message “no signal”.

Defective data stream-->
Device blocked

Turn the device off with the main
switch and turn on again

Antenna incorrectly aligned

Align antenna again

Antenna is not suitable for the
channels to be received

Use suitable antenna

The gain of the antenna is too low

Use antenna with larger gain

No reception of programs, which
were previously ok

Antenna misaligned or defective

Check antenna

Programme is broadcast on a dif-
ferent channel

Carry out a search run
(see section Punkt 9)

Programme is not being broadcast
anymore

none

16 Troubleshooting aids

223910000100

37779_HDvisionPVR_EN_.QXP 30.3.2007 10:08 Str. 72

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