16 troubleshooting aids, Error possible cause corrective – TechniSat HD-VISION 32 PVR User Manual
Page 72

72
Error
Possible cause
Corrective
No picture, no sound, LED does
not light up
No power supply
Mains connection / Check mains
cable or switch main switch on
No station on the screen
Antenna cable not inserted
Insert antenna cable
No station set
Carry out search run
Ghost image/reflection
Antenna signal disturbed
Check antenna and antenna cable
Various programmes are not dis-
played in the programme list
Incorrect programme list selected
Selected other programme list (see
section 6.2.3.1)
Device cannot be operated
Defective data stream --> Device
blocked
Turn the device off with the main
switch, wait for some seconds, and
turn on again
USB device is not recognised
USB device is formatted in an
incorrect file system
Format USB device in the FAT32
file system
No hard disk recordings possible
anymore
Hard disk is full
Delete stored recording(s)
Deleting hard disk recordings is not
possible
File system of the hard disk dama-
ged
Check hard disk (Section 7.3.3.1)
No teletext
The station is not transmitting any
teletext
none
Disturbed teletext
Antenna signal disturbed
Check antenna and antenna cable
No colour
Colour intensity set to minimum
Incorrect colour standard
Increase colour intensity
Set correct colour standard
Remote control does not work,
Operation on device possible
Batteries are drained
Replace batteries
Incorrect remote control option set
Set the correct remote control opti-
on (see page 3)
Sound OK, no TV picture
Radio operation activated
Switch to TV operation
Some programmes are disturbed
occasionally
Disturbances by “DECT telepho-
nes” (Radio phones)
Distance between receiving equip-
ment and TV set
enlarge
Small squares appear occasionally
in the picture.
The device occasionally switches
to freeze image, no sound.
Screen black occasionally with the
message “no signal”.
Defective data stream-->
Device blocked
Turn the device off with the main
switch and turn on again
Antenna incorrectly aligned
Align antenna again
Antenna is not suitable for the
channels to be received
Use suitable antenna
The gain of the antenna is too low
Use antenna with larger gain
No reception of programs, which
were previously ok
Antenna misaligned or defective
Check antenna
Programme is broadcast on a dif-
ferent channel
Carry out a search run
(see section Punkt 9)
Programme is not being broadcast
anymore
none
16 Troubleshooting aids
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37779_HDvisionPVR_EN_.QXP 30.3.2007 10:08 Str. 72