Frequently asked questions & troubleshooting – Techno Source Rubik's TouchCube User Manual

Page 12

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10

The TouchCube is not charging properly

Please ensure that the back of the stand (where you plug in the adapter) is lined up with the Solve Mode

Cubie on the TouchCube.  You may need to adjust the position of the Cube slightly to make sure that the

contact points on the Cube have a strong connection with the ones on the recharging display stand. 

If the TouchCube still does not charge, please reset it with the designated reset area.

Will recharging the TouchCube reset my puzzle?

No, even when the TouchCube is in Display Mode, the TouchCube’s internal memory will save the

Cube’s exact state from when you placed it in the charger. 

My swipes are not registering on the Cube

Swipes and center cubies only function when their side is facing up.  Turn the side you want to move

to the top face to ensure they function properly. 

The Hint Mode is not working properly

When activating the Hint Mode, the TouchCube will give you a suggestion to make the next move. 

However, it will not make the next move for you.  Please swipe the TouchCube’s recommended step

to enter the move.

The Undo Mode is not working properly

Occasionally when you are working on a puzzle, you will pass certain milestones in the TouchCube’s

software that moves you closer to the complete puzzle.  In these instances, the Undo Mode will not

allow you to Undo past a certain point. 

Another instance in which the Undo Mode will not work is if you activate Hint Mode but do not make

the suggested Hint move. Doing so will activate the TouchCube’s internal processor to recalculate the

steps necessary to complete the puzzle, erasing the status of the puzzle’s previous steps.  

My TouchCube is not working properly

Please take care not to shake the TouchCube. Its motion-detecting accelerometer could interpret

your shaking as a move. If the Cube malfunctions in any way, please press it to the reset area on the

bottom of the recharging display stand.  Please see Page 7 for further information or contact Techno

Source’s Customer Service. 

I accidentally used the Solve/Scramble function and lost my puzzle!

If you’ve accidentally Solved/Scrambled your Cube, immediately double tap the Undo button to return

to the previous state.

FREQUENTLY ASKED QUESTIONS & TROUBLESHOOTING

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