Voice mail user – Toshiba CIX40 User Manual

Page 2

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CTX 28 Voicemail User

To access voice mail from inside the office:

If your message button is flashing you can access your
new voice mail messages by pressing the flashing button.
If not flashing you must call voice by dialing

400 .

Enter your security code followed by

#

. Press

1

to play

messages and follow the audio prompts or the prompts on
your LCD that utilize your soft keys.

To Check Messages Remotely:

Call your DID number or your company’s main telephone
number. When you hear the greeting, press

*

The system will prompt you to enter your mailbox
number followed by

#

.

The prompt will then ask for your security code, followed
by

#

. Follow the voice mail prompts.

Message Handling Options:

1 Play Messages

Press

1

to play the message.

Press

2

to save the message.

Press

3

to delete the message.

Press

5

to forward the message to another mailbox.

2 Send Messages:

The system will prompt you to enter your mailbox
number followed by

#

.

Pressing 00 will take you to the company directory if you
do not know the user’s mailbox number.

Press 01 to choose from a distribution list to send to
multiple mailboxes. (provided you have created lists).

Press 04 to send to multiple destinations.

You can press # after recording your message, or you can
press 7 for special delivery options. Here you can set your
message as urgent by pressing 1. Press 2 to send it pri-
vate. Press 3 to mark the message with a receipt press 8
to set for future delivery and the system will prompt you
to enter the month, date, and time to send the message.

Voice mail User

3 Manage Mailbox

You may also Manage your Voicemail by selecting
option 3 from the main menu or the MGMT prompt
on your LCD. This appears after you have dialed into
the voicemail system.

Press

1

to change your greeting: The system gives

you seven different greetings. It will prompt you for a
greeting number. Enter greeting number 1. Then it
gives you the option to press 1 to review the current
greeting or option 2 to re record the greeting.

Press

2

change your user options: This is where you

can control user defined functions.

Press 1 to turn on DND (sends callers directly to
voice mail).

Press 2 to turn on call screening.

Press 3 to change your security code.

Press 4 to turn your busy greeting on or off.

Press 5 to record a busy greeting.

Press 6 to record your name.

Press 7 to change your message notification.

Or press * to review your option settings.

Press

3

to manage your personal distribution lists.

(you can create up to 7 different list) Follow the
prompts to add and delete users from your lists.

Press

4

to manage guest mailbox. (you can have

guest mailboxes on your phone).

How to Directly Send a Message:

Once you have entered your voicemail, press

2

to

directly send a message, then enter the extension
that you wish to send the message to, press

#

.

If present press the

Send VM

button and dial the

extension.

Dial

8

+ the extension number that you wish to leave

a message for. From the company’s main greeting
dial 998.

Sending g a message to multiple locations.
While in your voicemail, press 4 to send messages to
multiple destinations. The system will prompt you to
enter the user id followed by #.

NOTES:

_________________________________

Pressing 4 after a voice mail message will play the data and

time stamp.

Pressing # while playing a message will fast forward the

message five seconds.

Pressing * will back the message up five seconds.

Press 4 to pause a message.

Press 8 will turn up the volume on a message.

Press 0 will turn down the volume on a message.

77 will play saved messages before new message.

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