Tapco SW-10 - Manual (Page 15)

15
TAPCO LIMITED WARRANTY
A. LOUD Technologies Inc. warrants all materials,
workmanship and proper operation of this TAPCO
product for a period of one year from the original
date of purchase. If any defects are found in the
materials or workmanship, or if the product fails to
function properly during the applicable warranty
period, LOUD Technologies, at its option, will repair
or replace the product. This warranty applies only
to equipment sold and delivered within the U.S. by
LOUD Technologies or its authorized dealers.
B. Failure to register online or return the product
registration card will not void the one-year warranty.
C. Service and repairs of TAPCO products are to be
performed only at a factory-authorized service center.
Unauthorized service, repairs, or modifi cation will
void this warranty. To obtain repairs under warranty,
you must have a copy of your sales receipt from the
authorized TAPCO dealer where you purchased the
product. It is necessary to establish purchase date and
determine whether your TAPCO product is within the
warranty period.
D. To obtain factory-authorized service:
1. Call TAPCO Technical Support at 877/827-2669, 7 AM
to 5 PM Monday through Friday (Pacifi c Time) to get a
Service Request Number. Products returned without a
Service Request Number will be refused.
2. Pack the product in its original shipping carton. Also
include a note explaining exactly how to duplicate
the problem, a copy of the sales receipt with price
and date showing, and your return stree address (no
P.O. boxes or route numbers, please!). If we cannot
duplicate the problem or establish the starting date of
your Limited Warranty, we may, at our option, charge
for service time.
3. Ship the product in its original shipping carton,
freight prepaid, to the authorized service center. The
address of your closest authorized service center will
be given to you by Technical Support.
IMPORTANT: Make sure that the Service Request
Number is plainly written on the shipping carton.
E. LOUD Technologies Inc. reserves the right to inspect
any products that may be the subject of any warranty
claims before repair or replacement is carried out.
LOUD Technologies may, at our option, require proof
of the original date of purchase in the form of a dated
copy of the original dealer’s invoice or sales receipt.
Final determination of warranty coverage lies solely
with LOUD Technologies Inc.
F. TAPCO products returned to one of the LOUD
Technologies factory-authorized service centers and
deemed eligible for repair or replacement under the
terms of this warranty will be repaired or replaced
within thirty days of receipt. LOUD Technologies and its
authorized service centers may use refurbished parts
for repair or replacement of any product. Products
returned to LOUD Technologies that do not meet
the terms of this Warranty will not be repaired unless
payment is received for labor, materials, return freight,
and insurance. Products repaired under warranty will be
returned freight prepaid by LOUD Technologies to any
location within the boundaries of the USA.
G. LOUD Technologies warrants all repairs performed for
90 days or for the remainder of the original warranty
period. This warranty does not extend to damage
resulting from improper installation, misuse, neglect
or abuse, or to exterior appearance. This warranty is
recognized only if the inspection seals and serial number
on the unit have not been defaced or removed.
H. LOUD Technologies assumes no responsibility for the
quality or timeliness of repairs performed by Authorized
TAPCO Service Centers.
I. This warranty is extended to the original purchaser
and to anyone who may subsequently purchase this
product within the applicable warranty period. A
copy of the sales receipt is required to obtain warranty
repairs.
J. This is your sole warranty. LOUD Technologies Inc. does
not authorize any third party, including any dealer or
sales representative, to assume any liability on behalf
of LOUD Technologies or to make any warranty for
LOUD Technologies Inc.
K. THE WARRANTY GIVEN ON THIS PAGE IS THE SOLE
WARRANTY GIVEN BY LOUD TECHNOLOGIES INC.
AND IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS
AND IMPLIED, INCLUDING THE WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE. THE WARRANTY GIVEN ON THIS PAGE
SHALL BE STRICTLY LIMITED IN DURATION TO ONE YEAR
FROM THE DATE OF ORIGINAL PURCHASE FROM AN
AUTHORIZED TAPCO DEALER. UPON EXPIRATION OF THE
APPLICABLE WARRANTY PERIOD, LOUD TECHNOLOGIES
INC. SHALL HAVE NO FURTHER WARRANTY OBLIGATION
OF ANY KIND. LOUD TECHNOLOGIES INC. SHALL
NOT BE LIABLE FOR ANY INCIDENTAL, SPECIAL,
OR CONSEQUENTIAL DAMAGES THAT MAY RESULT
FROM ANY DEFECT IN THE TAPCO PRODUCT OR ANY
WARRANTY CLAIM. Some states do not allow exclusion
or limitation of incidental, special, or consequential
damages or a limitation on how long warranties last, so
some of the above limitations and exclusions may not
apply to you. This warranty provides specifi c legal rights
and you may have other rights which vary from state to
state.
Please keep your sales receipt in a safe place.