Tributaries T200 - Manual (Page 13)

CHARGES; SHIPPING EXPENSES TO TRIBUTARIES OR ITS AUTHORIZED SERVICE FACILITY; LOSS
OF OR DAMAGE TO INFORMATION, PROGRAMMING, DATA, OR MEDIA OF ANY KIND, EVEN IF
CONTAINED IN PRODUCTS OR CONNECTED EQUIPMENT THAT ARE THEMSELVES WITHIN THE
SCOPE OF THIS WARRANTY; PROPERTY DAMAGE OF ANY KIND (EXCEPTING ONLY DAMAGE TO
CONNECTED EQUIPMENT THAT IS WITHIN THE SCOPE OF, AND NOT SUBJECT TO EXCLUSION
UNDER, THIS WARRANTY); LOSS OF USE; OR OTHER INCIDENTAL OR CONSEQUENTIAL DAMAGES
OR LOSSES OF ANY KIND.
Note: Some states do not allow exclusion or limitation of consequential damages, so the
foregoing exclusion may not apply.
Exclusions:
Parts and Occurrences That Are Not Covered by the Warranty
This Warranty does not cover any of the following: (A) Products' glass panels, cabinetry, trim,
or any other appearance items (except) where they are defective at the time of original sale
and the Product is delivered for repair within the first thirty (30) days thereafter; (B) batteries,
or failure of or damage to the Product caused by batteries; (C) failures arising from catastrophe
(including lightening strike), misuse, neglect, or failure to properly connect and operate the
Product and/or any Connected Equipment in accordance with its manufacturer's instructions
or otherwise than as designed and intended; (D) failures arising from improper installations of
the Product or of any Connected Equipment, or incompatibility of components in the system of
which the Product is a part, or otherwise arising from other components including Connected
Equipment (for example through direct connection between components) and not from defects
in the Product's workmanship or materials; (E) failures of any kind in Products (I) which have
been purchased from other than an Authorized Tributaries Dealer or any Connected Equipment
used with such Products, or (II) which evidence any tampering, alteration, or attempted servicing
by anyone other than Tributaries or an Authorized Tributaries Service Facility, or (III) for which
a claim has not been filed with Tributaries within the three (3) year Warranty term and within
thirty (30) days following the occurrence giving rise to the claim; or (F) loss of or damage to
recorded information, programming, or data of any kind, even if contained on Products or
Connected Equipment that are themselves within the scope of this Warranty; and Tributaries
shall have no liability or obligation of any kind with respect to any of the foregoing types of
failures. In addition, Tributaries' coverage for Connected Equipment is expressly secondary to
any homeowner's insurance or other insurance covering damage or loss to that Equipment, and
Tributaries' liability is limited to the amount by which Connected Equipment losses exceed such
insurance coverage (but in no event shall Tributaries' liability be greater than $25,000 in the
aggregate).
What the Owner Must Do to Obtain Service Under This Warranty
To obtain service under this warranty, the owner must, within thirty (30) days following the
occurrence giving rise to the claim and within the three (3) year term of this warranty, telephone
Tributaries at the number shown below, obtain a claim form and return authorization number,
and then, at the owner’s expense (1) arrange for any necessary de-installation of the Product
and any Connected Equipment for which a claim is made, and (II) deliver or ship the Product,
properly packaged in its original container (or, if unavailable then in a replacement container
which Tributaries will furnish to the owner at a nominal cost), with the RMA number on the
shipping container, prepaid, and insured, to Tributaries at the address below, or to an Authorized
Tributaries Service Facility if so directed by Tributaries. In addition, the owner must fully complete
the claim form and must provide evidence that the Product is at the time of delivery within the
scope of this Warranty, by either having completed and submitted to Tributaries on a timely basis
the Warranty Registration Card, if one is included with the Product, or by including the original or
a legible copy of the dated sales receipt with the Product when submitted for repair. If requested
by Tributaries, the owner must also deliver or ship to Tributaries any Connected Equipment
for which a claim is made, and must otherwise cooperate with Tributaries in investigating and
processing the claim. All Products and Connected Equipment must also be accompanied by the
owner’s name, address, and telephone number.
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