Document Outline

• Title Page
• Publication Information
• TAIS TSD License Agreement
• TAIS TSD Limited Warranty
• Contents
• Introduction
  • Organization
  • Conventions
  • Related Documents/Media
    • Installation and Programming
    • User Guides
    • Quick Reference Guide
    • CD-ROMs
• Chapter 1 - Strata CTX100 Overview
  • CTX100 Processor
    • CPU/Memory
    • Large Scale Integrated (LSI) Circuits
    • Memory Protection Battery
    • Relay Control Interface
    • External Page Interface
    • Music-on-hold/Background Music Interface
    • SmartMedia Memory
    • CTX100 Processor Optional Subassemblies
  • CTX100 Cabinet Slots
    • Base Cabinet
    • Expansion Cabinets
  • CTX100 License Control
    • Licensed Software Options
• Chapter 2 - Strata CTX670 Overview
  • CTX670 Processor PCBs
    • CPU/Memory
    • Large-scale Integrated (LSI) circuits
    • Memory Protection Battery
    • Music-on-hold/Background Music Interface
    • SmartMedia Memory
    • Network Interface
    • Maintenance Modem
    • CTX670 Processor PCB Subassemblies
  • CTX670 License Control
    • Licensed Software Options
  • CTX670 Cabinet Slots
    • Base Cabinet
    • Expansion Cabinets
  • CTX670 Remote Expansion Cabinet
• Chapter 3 - Capacities
  • System Capacities
  • CTX100 Maximum Capacity Configuration Examples
• Chapter 4 - Universal Slot PCBs
  • Station, Line and Option PCBs
  • Functional Block Diagrams
• Chapter 5 - Telephones and Peripherals
  • DKT3000-series Telephones
    • Liquid Crystal Display (LCD) Models
    • Speakerphones
    • DKT3001
    • Tilt Stands
  • DKT3000-series Upgrade Options
    • Digital Add-on Module (DADM3020)
    • Direct Station Selection (DSS) Console.
    • Integrated PC Interface (BPCI)
    • Headset/Ringer Interface (BHEU)
    • Speaker Off-hook Call Announce (BVSU)
  • Cordless Digital Telephones
    • DKT2104-CT
    • DKT2004-CT
  • CTX Attendant Console
  • Peripherals
    • MCK Office Extender and PBXgateway
    • Door Phone (MDFB)
    • Door Phone/Lock Control Unit (DDCB)
    • External Speaker (HESB)
    • Toshiba Stratagy and Stratagy DK Voice Processing
  • Cabling and Connectors
• Chapter 6 - Features
  • Account Codes
  • Add-on Module (DADM)
  • Advisory Messages
  • Alternate Answer Point
  • Automatic Busy Redial
  • Automatic Call Distribution (ACD) Server
    • Multiple Group Agent Login
    • Skills-based Routing
    • Priority Queuing
    • Advanced Call Routing
    • Agent Priority Routing
    • Intelligent Announcements
    • IVR Voice Assistant Open Database Connectivity (ODBC) Access
  • Automatic Callback (ACB)
  • Automatic Line Selection
  • Automatic Release
    • Automatic Release from Hold
    • Automatic Release of Incoming Calls
    • Station Automatic Release
  • Background Music (BGM)
  • Call Completion
  • Call Forward
    • Station Call Forward
    • System Call Forward
    • Call Forward Conditions
    • Call Forward Destination
    • Call Forward – Call Types
    • Call Forward Remote
  • Call History
  • Call Park
    • Call Park Orbits
    • Park and Page
  • Call Pickup
  • Call Waiting
  • Caller Identification
    • ISDN Calling ID Name and Number
  • Camp on Busy
    • Automatic Camp On
    • Off-hook Camp On
  • Cancel Button
  • Centrex/PBX Compatible
  • Centrex Ringing Repeat
  • Classes of Service (COS)
  • Computer Telephony Integration (CTI)
    • Digital Telephone Integrated PC Interface
  • Conference Calls
    • Conference On-Hold
    • Join Button
    • Releasing from Tandem CO Line Connections
    • Voice Mail Conference
  • Continuous DTMF Tone
  • Credit Card Calling
  • CTX WinAdmin
  • Data Privacy
  • Day/Night Mode – Auto Schedule
  • Delayed Ringing
  • Destination (Toll) Restriction
    • Through Dialing
  • Direct Inward Dialing (DID)
  • Dialed Number Identification Service (DNIS)
  • Digital Pad
  • Direct Inward System Access (DISA)
  • Directory Numbers
    • Primary [DN] Buttons
    • Phantom [DN] Buttons
    • Pilot [DN]
  • Distinctive LED Indicator
  • Distinctive Ringing
  • Do Not Disturb (DND)
  • Direct Station Selection (DSS) Buttons
    • [DSS] Button Status Display
  • DTMF Receivers
    • DTMF Back Tone
    • DTMF and Dial Pulse CO Line Compatibility
    • DTMF Signal Time
  • Emergency Call
  • Feature Prompting with Soft Keys
  • Enhanced E911
  • External Amplified Speaker
  • Flash Button
  • Flexible Line Ringing
  • Flexible Numbering
  • Handsfree Answerback
  • Headset
  • Hearing Aid Compatible
  • High Call Volume Buttons
  • Hold
    • Automatic Hold
    • Analog Hold
    • Call Hold
    • Consultation Hold
    • Exclusive Hold
    • Hold Recall
  • Hot Dialing
  • Hotline Service
  • Integrated Services Digital Network (ISDN)
  • Least Cost Routing (LCR)
  • Line Buttons
    • CO Line Buttons
    • Pooled CO Line Button
    • Group CO Line Button
  • Live System Programming
  • Lost Call Treatment
  • Message Waiting
    • LED Indication
    • Stutter Dial Tone
  • Microphone (External Unit)
  • Music-on-hold
  • Off-Hook Call Announce (OCA)
  • Off-Premise Stations
  • Override
    • Call Forward Override
    • Class Of Service Override
    • Do Not Disturb (DND) Override
    • Executive Override
    • Privacy Override
  • Paging
    • Telephone Group Paging
    • External Speaker Page Zones
    • Emergency Page
    • Night Ringing Over Selected Page Zones
  • Power Failure Protection
    • Power Failure Transfer
    • Reserve Power Battery Backup
  • Privacy
  • Repeat Last Number Dialed
  • Ring Over Busy
  • Speed Dial
    • One Touch Buttons
  • Station Hunting
    • Serial Hunting
    • Circular Hunting
    • Distributed Hunting
    • Camp on to Hunt Groups
  • Station Message Detail Recording (SMDR)
  • Strata Net Multi-system Networking
    • Coordinated Numbering Plan
    • QSIG Basic Call Control
    • Alternate Routing
    • Centralized Attendant
    • Centralized Voice Mail
    • Network SMDR
  • System Fault Finding and Diagnostics
    • Alarm Indication of System Faults
    • SmartMedia Card
    • Fault Detection and Error Logs
    • Event and System Administration Logs
    • Automatic Fault Recovery
    • System Trace
    • Manual Test
    • Backup/Restore
    • Maintenance and Administration
    • Software Upgrade
  • Transfer
    • Transfer with Camp On
    • Transfer Immediate
    • Transfer Privacy
    • Transfer (Screened)
    • Transfer (Unscreened)
    • Transfer to Voice Mail
    • Music or Ringing Option
  • User Programming Mode
  • Voice or Tone Signaling
  • Voice Mail Integration
    • DTMF Integration
    • Simplified Message Desk Interface (SMDI)
    • Toshiba Proprietary Integration
    • Direct Transfer to Voice Mailbox
  • Volume Control
• Appendix – Specifications
  • Environmental Characteristics
  • CTX100 Power Considerations
  • CTX670 Power Considerations
  • Reserve Power
  • Hardware Compatibility
  • Public Network Requirements
  • Station Loop Lengths
  • Standard Telephone Ringer Specifications
  • 3000-series Telephone Option PCBs
  • Station Dimensions
  • System Tones
• Index