Toshiba A205 User Manual

Page 155

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155

If Something Goes Wrong

Problems that are easy to fix

3

Select the program you want to close, then click End Task.

Closing the failed program should allow you to continue
working. If it does not, continue with the next step.

4

Close the remaining programs one by one by selecting the
program name, then End Task.

To power off your computer, do one of the following:

If you are not connected to a domain server:

1

Click Start, Turn off computer.

The Turn off computer window appears.

2

Click Turn Off.

The computer turns off.

If you are connected to a domain server:

1

Click Start, Shut down.

The Shut Down window appears.

2

Select Shut down from the drop-down list.

3

Click OK.

The computer shuts down completely.

Your program performs an illegal operation.

If you receive the message, “

Your program has performed an illegal

operation

,

close the window and continue working. If it happens again,

record the details of the message and consult the software manufacturer.

To record the details:

1

Click the Details button and select the text the operating
system displays.

The Details button displays information that the software
manufacturer needs to help you solve your problem.

2

Press

Ctrl

+

C

to copy the text to the clipboard.

3

Open Notepad (click Start, All Programs, Accessories and
then click Notepad).

4

Press

Ctrl

+

V

to paste the details into Notepad.

5

Add a paragraph break and type some notes describing what
you were doing when you received the message and how the
error can be reproduced.

6

Save the file and refer to it when you contact the software
manufacturer.

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