Troubleshooting tips, Musicmatch jukebox troubleshooting tips, En 24 23 – Technicolor - Thomson TM9255 User Manual

Page 14

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EN

EN

24

23

Problem

Can not burn Smart Trax CD in MusicMatch Jukebox

Solution

You may have exceeded the number of burns.
Upgrade to MusicMatch Jukebox Plus to get unlimit-
ed burns.

Check that MusicMatch Jukebox settings are correct.
1. Click the BURN button from the Main window to
display Burn window.

2. Click the mp3 button on the top of the Burn win-
dow to change to mp3 audio disc.

3. Select Options from Options menu in the Burn
window.

4. Select Settings to display Burn settings.

5. Click on the General folder.
Make sure “mp3 disc” is selected under Disc type at
Startup
.

6. Click on the mp3 folder.
Make sure Add MultiAudio Tracklist (MAU) box is
checked.
7. Click OK when finished.

MusicMatch Jukebox Troubleshooting Tips

Troubleshooting Tips

Problem

CD button
will not
respond,

Remote
control
does not
work

Cannot play
mp3 disc

Cannot play
WMA songs

Cannot play
mp3 PRO
songs

The display
shows
strange
characters

Solution

Switch to another function and then back to

CD.

Check that the batteries are properly installed.

Replace weak batteries.

Check the system is plugged into power source.

Point the remote directly at the system’s front

panel.

Move closer to the system.

Remove any obstacles between the remote and

the system.

Clean the disc.
Make sure files are saved under .mp3
extension. e.g. Rocky08.mp3
Check that the recorded bit rate is within
32kbps and 320kbps.

Check that the WMA bit rate is within 64
kbps and 192 kbps and sampling rate is
within 44.1 kHz and 48kHz.

Check that the mp3PRO bit rate is within
24kbps and 96kbps and sampling rate is
within 44.1 kHz and 48kHz.

Check that file names are created using the
ASCII-ISO 8859-1 (Latin - 1) Table.

Solution

Check power cord for a secure connection.

Unplug the unit for a moment, and then plug

into power source again.

Check the outlet by plugging in another device.

Increase the volume setting.

Check that you have selected the appropriate

function: CD, Tuner.

Move antenna for FM reception or rotate unit

for better AM reception (MW or LW for

Thomson).

Turn off nearby electrical appliances, such as

hair dryer, vacuum cleaner, microwave, fluores-

cent lights.

Check that CD is in the tray.

Check that CD label is facing up.

Check that PAUSE mode is not on.

Check that CD function is selected.

Use CD lens cleaner.

Clean the disc.

Clean the disc.

Check disc for warping, scratches, or other

damage.

Check if something is causing the system to

vibrate. If so, move the system.

Problem

System
doesn’t
turn on

No sound

Poor radio
reception

CD does
not play

CD sound
skips

TM9255-EN 4/6/04 2:33 PM Page 26

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