Before calling service personnel – Toshiba TDP-T9 User Manual

Page 42

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42

Before calling service personnel

If you think something is wrong, check the followings before contacting customer service.

Please see “

Trouble indications”

p.41

as well.

If This Happens

Check

No power

• Is the power cord plugged in? Is it connected to the projector?

• Is the outer lamp cover attached properly?

p.38

Power goes out

during use

• Is the ambient temperature high?

p.41

• Is the air intake or air exhaust blocked?

p.41

No picture

• Is the mute function on?

p.30

• Is the brightness setting minimized?

p.33

• Are the connections set up correctly?

p.24

• Are all the connected devices functioning properly?

No audio

• Is the mute function on?

p.30

• Are the connections set up correctly?

p.24

• Are all the connected devices functioning properly?

Picture not

displayed

correctly

• Is the input signal supported by the projector?

p.44

,

• Is there something generating an abnormal video signal, for

instance the video tape?

Picture blurred

Part of picture

out of focus

• Is the lens dirty?

• Is the lens focus adjusted optimally?

p.28

• Is the projection distance within the projector’s supported range?

p.23

• Is the projector’s screen placement angle tilted too far?

p.23

• Are the sharpness or sampling phase adjustments off?

Image is dark

• Are the brightness or contrast adjustments off?

p.33

• Is the lamp nearing the end of its service life?

p.36

Colors too light

Bad shading

• Are the color,tint adjustments off?

p.33

• Is the screen dirty?

• Is the lamp nearing the end of its service life?

p.33

Control panel

key doesn’t work

• Is the key lock function on?

p.30

Remote control

doesn’t work

• Is the remote control ON/OFF switch set off?

p.20

• Are the remote control’s batteries drained?

• Are the batteries inserted into the remote control correctly?

p.20

• Is the remote control being used within the effective range?

p.20

• Are there any obstructions between the remote control and

projector?

• Are there any fluorescent or other bright lights shining at the

projector’s infrared remote sensor?

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