Troy-Bilt 12185 - Manual (Page 20)

For customer assistance, contact your nearest authorized dealer or:
GARDEN WAY INCORPORATED • 1 Garden Way • Troy, New York 12180
Customer Service: 1-800-437-8686 • Technical Service: 1-800-520-5520 • Parts Service: 1-800-648-6776
• FAX: (518) 391-7332 • WEBSITE: www.troybilt.com
Outside the United States and Canada:
Customer Service: (518) 391-7007 • Technical Service: (518) 391-7008 • Parts Service: (518) 391-7006 • FAX (518) 391-7332
1905246 (1/99) Printed in U.S.A. © 1999 Garden Way Incorporated
Parts Ordering Information
Identification Numbers
If you need service or parts:
For service assistance or parts, contact your local authorized
dealer or the factory.
Your local dealer or service department will need to know the
model/serial numbers of the unit to provide the most efficient
service. See below for information on how to identify and record
the identification numbers for the unit.
If you need engine service or parts:
For engine service or parts, contact your local authorized engine
dealer. Look in the yellow pages of the phone book under
“Engines-Gasoline” for the name of your nearest authorized
engine dealer. An authorized engine dealer can handle all parts,
repairs, and warranty service concerning the engine.
Note:
All Troy-Bilt
®
replacement parts must conform to our rigid quality
specifications. Although some replacement parts we provide
may vary slightly in shape, color or texture from the original
parts, any variations will not affect the fit or performance of these
parts on your unit.
IMPORTANT:
Left and right sides of the unit are determined by standing
behind the unit, in the operator’s position, and facing in the
direction of forward travel.
NOTICE:
We reserve the right to change specifications, add improve-
ments or discontinue the manufacture of any of our equipment
without notice or obligation to purchasers of our equipment.
Record the Model/Serial Numbers here:
When ordering parts from us or your local servicing dealer, you
will need to provide the unit’s model/serial number. For your
convenience and ready reference, record this information below.
Product Model/Serial Number
Engine Model / Serial Spec. Numbers
Date of Purchase
Name of Dealer
WARNING
We urge using only genuine replacement parts which
meet all the latest requirements. Replacement parts
manufactured by others could present safety hazards,
even though they may fit on the unit!