Technicolor - Thomson Thomson Scenium EH308 - Manual (Page 39)

39
Additional Information
• Problem: The player takes a long time to read files in a folder.
– File reading may take longer if too many files are put in a single folder. Re-organize
your files into a number of folders.
• Problem: Why song information is not showing correctly?
– Song information may not match your current player’s language setting. Change the
language setting.
• Why the player cannot view the picture files?
- The player only supports .jpg extension file, and do not support other formats like
.bmp, .tiff, .jpeg.
- All picture files need to be put in \Media folder of the player.
• Why the player cannot play the video files from the computer?
- All video contents must be converted by the video converter which comes with the
player (please refer to the CD-rom). Other format of video file will not be supported.
• Why does my player report that it is full?
– You have filled the capacity of the internal hard disc drive.
– You have exceeded the maximum number of items that this player supports. Your
player can only support up to 5440 files and folders on the player.
• Problem: Contents transferred to my player doesn’t show up on other
computers.
– For Win XP users, your player is connected in MTP mode to PC by default, those
contents transferred in MTP mode can only be seen on a PC with Win XP and
connected in MTP mode.