Tektronix PHASER 380 User Manual

Page 202

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6

Troubleshooting

6-10

Phaser 380 Color Printer

Printed image is shifted,
the wrong color, or
margins are not correct.

■

You may have to make adjustments in the application

or print driver. Refer to “Printing and installation
problems” on page 6-12.

■

Make sure that the paper is not curled. Also refer to

“Cleaning for jams and ink smears: media-feed rollers”
on page 5-28.

■

Microsoft PowerPoint users:

■

Macintosh users need to leave Background Printing
in the Chooser set to Off.

■

PC users need to turn off print spooling through the
Printer Properties.

Colors do not print as
expected.

■

Refer to “TekColor corrections — making the best

selection” on page 4-3 for details on how to select
TekColor color corrections.

■

You may have attempted to print transparency but did

not specify transparency as the print media in the
printer driver. Refer to “Transparency quality tips” on
page 3-40 f
or more information.

■

Refer to “Printed colors are not what you expected” on

page 6-31 for more tips.

■

Refer to “Printing and using the color sampler charts”

on page 4-10.

Image quality problems (cont'd.)

Symptom

Solution

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