Tektronix Phaser 350 User Manual

Page 189

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Troubleshooting

6

User Manual

6-7

600 x 300 dpi prints look
like 300 dpi quality.

600 x 300 dpi mode is not included in the Phaser 350
printer’s standard configuration. Refer to “Print quality
modes” on page 3-27.

Print is wrinkled.

You may be using paper that is too thick or thin. Refer to
“All about media” on page 3-29.

Paper edge is rippled.

You may be using the wrong grain paper. Load
long-grained paper. Refer to “All about media” on
page 3-29.

Printed image is shifted,
the wrong color, or
margins are not correct.

■

You may have to make adjustments in the application

or print driver. Refer to “Printing and installation
problems” on page 6-9.

■

Make sure that the paper is not curled. Also refer to

“Cleaning for jams and ink smears: paper-feed rollers”
on page 5-19.

■

Microsoft PowerPoint users:

■

Macintosh users need to leave Background Printing

in the Chooser set to Off.

■

PC users need to turn off background printing

through the Print Manager.

Colors do not print as
expected.

■

Refer to “TekColor corrections — making the best

selection” on page 4-3 for details on how to select
TekColor color corrections. You may have attempted to
print transparency loaded in a paper tray but did not
specify transparency as the print media in the printer
driver. Refer to “Transparency quality tips” on
page 3-37 f
or more information.

■

Refer to “Printed colors are not what you expected” on

page 6-32 for more tips.

■

Refer to “Printing and using the color sampler charts”

on page 4-10.

Image quality problems (cont'd.)

Symptom

Solution

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