Troubleshooting, Contact us – Transition Networks CETTF10XX-200 User Manual

Page 6

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CETTF10xx-200

10

24-hour Technical Support: 1-800-260-1312 -- International: 00-1-952-941-7600

Troubleshooting

If the media converter fails, isolate and correct the failure by determining the
answers to the following questions and then taking the indicated action:

1.

Is the PWR LED illuminated?
NO
•

Is the media converter slide-in-module installed properly in the
chassis?

•

Is the power cord properly installed in the chassis and at the external
power source?

•

Does the external power source provide power?

•

Contact Tech Support: (800) 260-1312, Int’l: 00-1-952-941-7600.

YES
•

Proceed to step 2.

2.

Is the LKC LED illuminated?
NO
•

Check twisted-pair cables for proper connection.

•

Contact Tech Support: (800) 260-1312, Int’l: 00-1-952-941-7600.

YES
•

Proceed to step 3.

3.

Is the LKF LED illuminated?
NO
•

Check fiber cables for proper connection.

•

Verify that TX and RX cables on media converter are connected to
RX and TX ports, respectively, on other device.

•

Contact Tech Support: (800) 260-1312, Int’l: 00-1-952-941-7600.

YES
•

Proceed to step 4.

4.

Is the RXC LED flashing?
NO
•

If there is no activity on the 10Base-T port, proceed to step 5.

•

If there is activity on the 10Base-T port, disconnect and reconnect the
10Base-T cable to restart the initialization process.

•

Restart the workstation to restart the initialization process.

•

Contact Tech Support: (800) 260-1312, Int’l: 00-1-952-941-7600.

YES
•

Proceed to step 5.

5.

Is the RXF LED flashing?
NO
•

If there is no activity on the 10Base-FL port, continue below

•

If there is activity on the 10Base-FL port, disconnect and reconnect
the 10Base-FL cable to restart the initialization process.

•

Verify that TX and RX cables on media converter are connected to
RX and TX ports, respectively, on other device.

•

Restart the workstation to restart the initialization process.

•

Contact Tech Support: (800) 260-1312, Int’l: 00-1-952-941-7600.

YES
•

Contact Tech Support: (800) 260-1312, Int’l: 00-1-952-941-7600.

11

[email protected] -- Click the “Transition Now” link for a live Web chat.

Declaration of Conformity

Name of Mfg:

Transition Networks
6475 City West Parkway, Minneapolis MN 55344 USA

Model:

CETTF10xx-200 Series Media Converters

Part Number(s):

CETTF1011-200, CETTF1012-200, CETTF1013-200, CETTF1014-200,
CETTF1022-200, CETTF1027-200

Regulation:

EMC Directive 89/336/EEC

Purpose: To declare that the

CETTF10xx-200 to which this declaration refers is

in conformity with the following standards.

CISPR 22 :1993; EN 55022:1994+A1:1995+A2:1997; EN 55024:1998 Class A & B;

FCC Part 15 Subpart B; EN 61000-3-2:1995; EN61000-3-3:1995

I, the undersigned, hereby declare that the equipment specified above conforms to the above

Directive(s) and Standard(s).

October 7, 2001_____

Stephen Anderson, Vice-President of Engineering

Date

Contact Us

Technical Support

Technical support is available 24 hours a day.
US and Canada:

1-800-260-1312

International:

00-1-952-941-7600

Transition Now

Chat live via the Web with Transition Networks Technical Support.
Log onto www.transition.com and click the Transition Now link.

Web-Based Seminars

Transition Networks provides seminars via live web-based training.
Log onto www.transition.com and click the Learning Center link.

E-Mail

Ask a question anytime by sending an e-mail to our technical support staff.
[email protected]

Address

Transition Networks
6475 City West Parkway
Minneapolis, MN 55344, USA
telephone:

952-941-7600

toll free:

800-526-9267

fax:

952-941-2322

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