Toshiba PERCEPTION 4000 - Manual (Page 73)

SWAP
The Swap feature allows you to automatically swap calls when you are
connected to one party and receive a Call Waiting indication. The Swap
feature is activated by using a designated Swap access key or code.
When an access key is used, the Swap feature can also be used to
alternate between two calls during Consultation Hold.
Your current call will be automatically placed on “soft hold” and you will
be connected to the new caller.
Each time the SWAP key is pressed or the Swap access code is entered,
the two calls will be switched.
The connected party will be placed on “soft hold.” Listen for recall dial
tone.
If the destination is idle, you will hear ringback tone.
If the destination is busy or does not answer, see Camp-on, Camp-on
Transfer, and Call Transfer for operational alternatives.
To Swap a Connected Call and a
Call Waiting Call:
1. Establish a two-way
connection.
2. After hearing the Call Waiting
tone, press the SWAP access
key.
. . . or . . .
Press the CONF/TRNS key,
listen for recall dial tone, and
enter the Swap access code.
3. To alternate between the held
call and the new call,
repeatedly press the SWAP
key.
. . . or . . .
Continue to press the
CONF/TRNS key, listen for
recall dial tone, and enter the
Swap access code.
To Swap Two Calls During
Consultation Hold:
1. Establish a two-way
connection.
2. Press the CONF/TRNS key.
3. Dial the station or directory
number of the desired third
party.
PERCEPTION 4000 FEATURE OPERATION
4-47