Troubleshooting guide, Roubleshooting, Uide – Technicolor - Thomson 26955 User Manual

Page 63

Advertising
background image

63

T

ROUBLESHOOTING

G

UIDE

T

ELEPHONE

Problem

Solution

No dial tone

•

Check installation:
—

Is the base power cord connected to a working outlet?

—

Is the telephone line cord connected to the base unit
and the wall jack?

•

Connect another phone to the same jack; the problem might
be your wiring or local service.

•

Is the cordless handset out of range of the base?

•

Make sure the battery is properly charged (12 hours).

•

Is the battery pack installed correctly?

•

Did the handset beep when you pressed the TALK button?
Did the IN USE indicator come on? The battery may need to
be charged.

•

Place the cordless handset in the cordless handset charger
for at least 20 seconds.

Dial tone is OK,

•

Make sure the TONE/PULSE switch on the base is

but can’t dial out

correctly set .

Cordless handset does

•

Make sure the RINGER switch on the cordless handset is

not ring

turned to ON.

•

Move closer to the base. The handset may be out of range.

•

You may have too many extension phones on your line. Try
unplugging some phones.

•

Check for dial tone.

You experience static,

•

Change channels.

noise, or fading in and out

•

Move closer to base (cordless handset might be out of
range).

•

Does the base need to be relocated? Make sure base is not
plugged into an outlet with another household appliance.

•

Charge battery.

Advertising