Unexpected printing results – Toshiba FIERY GA-1121 User Manual
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Troubleshooting
Unexpected printing results
If this happens
This is the problem
The job settings are not 
carried out as you expected.
If the user printed from Apple Mac OS, there may be two 
conflicting print settings. You can check the job properties by 
double-clicking the job. For a table of job properties and 
conflicting properties, see the 
Printing Guide
. Notify users of
these conflicts so they can avoid them in the future. 
If you expected the settings you see in the Properties window, 
be aware that the Copies field does not currently reflect user 
settings, and that Page Range and Scale percent are All and 
100%, respectively, unless they were changed after being sent 
for printing.
The job does not print.
Some printing errors may be displayed in the Print status bar. 
When the job is in the Printed queue, jobs that had a 
PostScript error are displayed in a light red job row. 
Double-click anywhere in the row to see the error message.
There are font errors.
If user-specified fonts that are not resident on the GA-1121 
are not printing correctly in PostScript files that are 
downloaded by users, request that they embed the fonts in 
the PostScript file or print directly from their application. If 
special fonts are not downloaded automatically when users 
print from applications, the fonts should be downloaded 
directly to the GA-1121 with Fiery Downloader. This can be 
done by the user or the operator, provided the Direct 
connection is enabled. For information about Fiery 
Downloader, see the 
Printing Guide
.