Toshiba SATELLITE A500 User Manual
Page 196
196
If Something Goes Wrong
ExpressCard
®
problems
The computer stops working (hangs) when you insert an
ExpressCard
®
.
1
If the ExpressCard
®
causes the system to hang, hold down the
ON/OFF button until the computer shuts down (approximately
10 seconds).
2
Restart the computer and press the
F8
key immediately after
pressing the ON/OFF button.
3
From the menu, select Safe Mode.
4
After the computer starts, click Start, Control Panel, System
and Security, and then under System, click Device Manager.
5
Look for an item with a yellow shield with an exclamation
mark in it. This indicates there is a resource conflict. Do one of
the following:
❖
If there is a resource conflict, right-click the item marked
with the yellow exclamation point and select Uninstall
from the menu, and then proceed to step 6.
❖
If no resource conflict is indicated, contact the card
manufacturer for additional troubleshooting assistance.
6
Click OK to confirm the uninstall.
7
In the Device Manager window, click the Action menu and
select Scan for Hardware changes.
8
Restart the computer normally.
9
If the issue is not resolved, contact the card manufacturer for
additional troubleshooting assistance.
Hot swapping (removing one ExpressCard
®
and inserting
another without turning the computer off) fails.
Follow this procedure before you remove an ExpressCard
®
:
1
Prepare the card for removal by clicking on the Show hidden
icons button (
), if necessary, in the notification area and then
selecting the Safely Remove Hardware icon.
2
Click Eject [device name] for the device you want to remove.
The Safe To Remove Hardware message appears.
3
Remove the device.