Troubleshooting – United States Stove Company A9843N User Manual

Page 19

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19

TROUBLESHOOTING

Turn off and let cool before servicing. Only a qualified service person should
service and repair heater.

NOTE: All troubleshooting items are listed in order of operation.

REMEDY

POSSIBLE CAUSE

OBSERVED PROBLEM

When ignitor button is pressed, there is
no spark at ODS/Pilot.

• Ignitor electrode positioned wrong

• Ignitor electrode is broken

• Ignitor electrode not connected to ignitor
cable.

• Ignitor cable pinched or wet keep ignitor
cable dry.

• Broken ignitor cable

• Bad piezo ignitor

• Replace ignitor.

• Replace ignitor.

• Reconnect ignitor cable.

• Free ignitor cable if pinched by any
metal or tubing.

• Replace ignitor cable.

• Replace piezo ignitor.

• Ventilate room. Stop using odor-caus-
ing products while heater is running.

• Locate and correct all leaks.

• Appliance burning vapors from paint, hair
spray, glues, etc.

• Gas leak.

Appliance produces unwanted odors.

• Not enough fresh air is available for ODS/
Pilot to operate.

• Low line pressure.

• ODS/Pilot is partially clogged.

• Open window and/or door ventilation

• Contact local gas company.

• Clean ODS/Pilot.

Appliance shuts off in use.

• Gas leak.

• Control valve defective.

• Locate and correct all leaks.

• Replace control valve.

Gas odor even when control knob is in
OFF position.

• Gas supply turned off or manual shutoff valve
closed.

• Control knob not in PILOT position.
• Control knob not pressed in while in Pilot
position
• Air in gas lines when installed.

• ODS/Pilot is clogged.

• Gas regulator setting is not correct.

• Turn on gas supply or open manual shutoff
valve.

• Turn control knob while in PILOT position.
• Press in control knob while in PILOT posi-
tion.

• Continue holding down control knob.
Repeat igniting operation until air is re-
moved

• Replace ODS/pilot assembly or get is
serviced

When ignitor button is pressed, there is
spark at ODS/Pilot, but no ignition.

• Control knob not fully pressed in.

• Control knob not pressed in long enough.

• Manual shutoff valve not fully open.

• Replace gas regulator.

• Press in control knob fully.

• After ODS/pilot lights, keep control
knob pressed in 30 seconds.

• Fully open manual shutoff valve.

ODS/Pilot lights, but flame goes out
when control knob is released.

WARNING

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