Answering system troubleshooting chart 82, Answering system troubleshooting chart – Uniden XCA4500 User Manual

Page 82

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Answering System Troubleshooting Chart

Problem

Suggestion

Answering System does not work.

•

Make sure that the Base Unit is
plugged in.

•

Make sure the Answering System is
turned on.

•

Press the

RESET

button to reset the

system after an AC line spike.

Answering System does not answer
calls.

•

Set the

REC TIME/ANN-1

switch in the

right-hand position.

•

The memory may be full. Delete
some or all of the saved messages.

Messages are incomplete.

•

The incoming messages may be too
long. Remind callers to leave a brief
message.

•

If you have Call Waiting, set the

CPC

switch to

OFF

.

•

The memory may be full. Delete
some or all of the saved messages.

After a power failure, the

OGM

is

deleted.

•

Check the battery backup, and
replace the battery if necessary.

Message Counter LED flashes the
letter

P

.

•

There has been a power failure and
the battery backup has been
completely discharged. Replace the
battery, and press

STOP

to reset the

Answering System.

The

BATTERY

LED on the Base Unit

flashes.

•

Replace the backup battery as soon
as possible.

No sound on the Base Unit speaker
during call monitoring or message
playback.

•

Adjust the volume control on the side
of the Base Unit.

The Handset Receiver volume is not
loud enough.

•

Press the

VOLUME/R. VOL

key when

using the Handset to adjust the
volume.

Cannot access remote call-in features
from another touch-tone phone.

•

Make sure you’re using the correct

PIN

number.

•

Make sure that the touch-tone phone
you’re using can transmit the tone for
at least two seconds. If it cannot, you
may have to change to another
phone.

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