Troubleshooting – Uniden 2315+2 User Manual

Page 53

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TROUBLESHOOTING

If your phone is not performing to your expectations, please try these simple steps first.

Symptom

Suggestion

The charge LED won’t illuminate • Make sure the AC adapter is plugged into the base and wall outlet.
when the handset is placed in

• Make sure the handset is properly seated in the cradle.

the cradle.

• Make sure the charging contacts on the handset cradle are clean.

The audio sounds weak

• Move the handset and/or base to a different location away from

and/or scratchy.

metal objects or appliances and try again.

• Make sure that you are not too far from the base.

Can’t make or receive calls.

• Check both ends of the base telephone line cord.
• Make sure the AC adapter is plugged into the base and wall outlet.
• Disconnect the AC adapter for a few minutes, then reconnect it.
• Remove the base ID (see “Replacing the Base Setting” on page 19)

and register the handset (see “Register the Handset” on page 41).

• Make sure that you are not too far from the base.
• If an outside call is already established, you may not be able to

make another outside call.

The handset doesn’t ring or

• Charge the batteries in the handset for 15-20 hours by placing the

receive a page.

handset on the base or charging cradle.

• The handset may be too far away from the base unit.
• Place the base unit away from appliances or metal objects.
• Remove the base ID (see “Replacing the Base Setting” on page 19)

and register the handset (see “Register the Handset” on page 41).

“Unavailable” appears in

• Make sure that another handset not too far from the base.

the display.

UP409ZH (WDECT2315-2) OM 12/22/05 3:29 PM Page 47

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