Trouble shooting- frequently asked questions – VIPowER Portable 3.5 in. External Enclosure VP-9258V User Manual

Page 19

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VP-9258V Installation Guide 17

Trouble shooting- Frequently asked questions

(VP2528V,VP9258V, VP6228V)

Question

There is no power to the Enclosure.

Answer

Check to ensure all AC power adapter connections are fitted firmly (power cable
and converter cable).

Check fuse in 3-pin plug (ensure you only replace with correctly rated fuse).

Question

My system does not recognise the external HDD.

Answer

Check Operating System and ensure latest service pack(s) are in use.

Check drivers are loaded (if using 98SE and ME).

Check cable connection to rear of external case and at USB port in PC/Notebook.

Question

Why do I get an error when installing CD writer: The set up file is invalid,
corrupted or a virus has modified it. The installer/uninstaller must abort?

Answer

This error message can be caused by anti virus software running or a dirty disc.

Below are two solutions, (one for each issue) provided to workaround the
problem:

(1)This error has been reported when the computer is running Windows 95/98/
NT and Norton Anti virus. Disable Norton Antivirus and then install your CD
writer.

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