Pg 11 – Vivitar VIV-CHBT-4C User Manual

Page 11

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WHAT TO DO WHEN SERVICE IS NEEDED

TECHNICAL SUPPORT

support team members will answer your questions. For phone support in the US please call 1-800-592-9541, in the

UK call 0800 917 4831. If you would like to call from anywhere else, please visit www.vivitar.com for your local toll

free number.

STEP 1. Package the product and relevant accessories carefully, using ample padding materials and a sturdy

mailing container to prevent damage in transit.

STEP 2. Include in package:

a) Evidence of date and place of original purchase (for example, a copy of your sales receipt).

b) Detailed description of your problem.

c) When possible, a sample evidencing the problem.

STEP 3. Return item (insured) to: (in the U.S.):

Vivitar

Attn: Technical Support

195 Carter Drive

Edison NJ 08817

When service is complete, the product will be returned to you shipping prepaid. In the event the product is

deemed to be not faulty or the defect is a result in wear and tear, Vivitar may levy a handling charge for the

from country and State to State thereof. For more information visit our website www.vivitar.com

(in the U.K.)

Sakar UK

2D Siskin Parkway East

CV3 4PE, UK

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