Trouble shooting guide, Symptom cause (and remedy) – Venturer STS91 User Manual

Page 39

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E - 38

SYMPTOM

CAUSE (AND REMEDY)

• Check that the speakers and equipment are connected securely.

• Make sure that you've selected the corrected equipment on the system.

• The system is in pause mode or in Slow-motion Play mode. Press the PLAY button

to return to normal play mode.

• Fast forward or fast reverse is performed. Press the PLAY button to return to normal

play mode.

• Check the speaker settings.

• Make sure that AUDIO output and AV IN input connections correct.

• Adjust the speakers volume.

• The DTS DVD disc cannot be decoded to have speaker output.

• This Unit is too hot, shut off half 30 minutes for cool down.

• You can use the Pink Noise setting to test that the speaker output is present (Please

see Customizing the Function Settings)

• Check that the speakers and equipment are connected securely.

• Check that the connecting cords are away from a transformer or motor, and at least 10

feet (3 meters) away from a TV set or fluorescent light.

• Move your TV away from the audio equipment.

• The plugs and jacks are dirty. Wipe them with a cloth slightly moistened with alcohol.

• Clean the disc.

• Vibrations from the speakers are affecting the Unit.

• Remove any obstacles between the remote and the Unit.

• Use the remote near the Unit.

• Point the remote at the remote sensor on the Unit.

• Replace all the batteries in the remote with new ones.

• There is no disc inside ("No Disc" appears on the TV screen).

• Insert the disc correctly with the playback side facing down on the disc tray.

• Clean the disc.

• A non-NTSC or PAL disc has been inserted. The Unit and disc region number are

incompatible. Press the ZOOM/TV MODE button on the remote to output the video
signal.

• Condensation may have formed inside the Unit due to a sudden change in

temperature. Wait about an hour for it to clear and try again.

No sound or only a very
low-level sound is
heard.

The remote does not
function.

The disc does not play.

Severe hum or noise is
heard.

Trouble Shooting Guide

• The location and orientation of the antenna are incorrect. If you use an indoor antenna,

change to an outdoor antenna.

• The TV antenna wire is too close to the Unit. Separate the antenna wire of the TV set from

the Unit.

The DVD door cannot
open.

• Reset the Unit, press the STANDBY/ON button to turn off the Unit, wait for a few

seconds, then restart the Unit.

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