6troubleshooting, Care & cleaning – Verilux DESK AND TABLE LAMP VD05 User Manual

Page 3

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6

Troubleshooting

Before requesting service on your Verilux

®

lamp please read the

following:
• Make sure all power connectors, cords and plugs are inserted fully

and securely.

• Make sure there is power to the wall outlet or try another outlet – not

connected to a dimmer.

PROBLEM

CHECK

SOLUTION

Light Won’t

Come On

Blackening/Darkening

at Ends of Bulb

Light Flickers

Has the plug come

loose?
Is the bulb old?

Is the bulb connected

securely into socket?
Is the bulb new?

Is the bulb old?

Has the plug come

loose?
Is the bulb connected

securely to the socket?

Is the lamp connected

to a dimmer switch?

Insert plug securely into wall outlet.

Check bulb for blackening/darkening at ends (an indicator of bulb life)

and replace bulb. See www.verilux.com.
Be sure the bulb is securely seated into socket, repeat the bulb

installation process.
Sometimes when a new bulb is turned on for the first time the tube will

darken, but this will fade after a few minutes.
With older bulbs darkening of the tube indicates end of bulb life (this

doesn't affect operation except to reduce the amount of light available

since the phosphor in that area has become inactive). Bulb replacement

is recommended.
Insert plug securely into wall outlet.

Be sure the bulb is securely seated into socket, repeat the bulb

installation process. CAUTION: DISCONNECT LAMP FROM OUTLET

PRIOR TO REPEATING THE BULB INSTALLATION PROCESS.
Connect lamp plug only to wall outlet without dimmer switch.

Care & Cleaning

Your Verilux lamp is made from high quality materials that will last for

many years with minimum care.
Clean only with a soft dry cloth –

DO NOT USE SOLVENTS OR

CLEANERS CONTAINING ABRASIVES OR AMMONIA.

WARNING: To prevent risk of shock or personal injury

when cleaning lamp, make sure you have turned off and

unplugged the lamp, and allow sufficient time for the bulb

to cool.

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