Troubleshooting – VIEWSONIC MW407 User Manual

Page 10

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ViewSonic

ViewMate

TM

Wireless Optical Mouse MW407

9

Troubleshooting

Function keys, or hot keys do not work properly

• Check to see if there are other mouse drivers install on your system. If so, then uninstall all

mouse drivers and re-install your ViewSonic ViewMate mouse drivers.

Other software applications do not install properly

• Uninstall the mouse drivers from your system. See the Uninstall mouse software section above.

To do this, right click on the mouse icon in the tool bar and choose EXIT. Install the desired

software application. Restart your system. For more information, see the Mouse Functions

diagram on page 5.

• If a key malfunctions, please contact Customer Support. See the Customer Support table in this

guide.

VCD or MPEG files do not display properly

VCD (video CD) titles or MPEG files need Media Player 7 installed on your system. Media Player 7

can be downloaded from the Microsoft Website.

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