Vodafone 541 User Manual

Page 40

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I am unable to send and receive messages MMS, Vox MMS

•

Check your phone memory available as it might be full

•

Contact your network operator to check service availability and check MMS
parameters (see page 32)

•

Verify the server centre number or your MMS profile with your operator

•

The server centre may be swamped try again later

The

icon is displayed on my standby screen

•

You have saved too many short messages on your SIM card; delete some of them or
archive them in the product memory

“No service” is displayed

•

You are outside of the network coverage area

I have already entered 3 incorrect PIN codes

•

Contact your network operator to obtain the PUK code (Personal Unblocking Key)

I am unable to connect my telephone to my computer

•

Install first of all Vodafone’s PC suite

•

Use “Install the connection” and perform the installation

•

Check that your computer meets the requirements for Vodafone’s PC Suite
installation

I am unable to download new files

•

Check for free space

•

Delete some files

•

Select the MicroSD Card to store the files you downloaded

•

Check your subscription status with your operator

The phone can’t be detected by others via Bluetooth

•

Make sure that Bluetooth is turned on and your mobile phone is visible to other users
(see page 58)

Unable to receive incoming calls

•

Make sure your mobile phone is switched on and connected to a network (check for
overloaded or unavailable network)

•

Check your subscription status with your operator (credit, SIM card valid, etc.)

•

Make sure you have not forwarded incoming calls (see page 38)

•

Make sure that you have not barred certain calls

The caller’s name does not appear when a call is received

•

Check that you have subscribed to this service with your operator

•

Your caller has concealed his/her number

The sound quality of the calls is not optimal

•

You can adjust the volume during a call by means of the key

•

Check the radio reception icon level

I am unable to use the features described in the manual

•

Check with your operator to make sure that your subscription includes this service

•

Make sure this feature does not require an Vodafone accessory

When selecting a contact from my contacts, the number is not dialled

•

Make sure that you have correctly recorded the number in your contact

•

Make sure that you have selected the country prefix when calling a foreign country

I am unable to create a contact

•

Make sure that your SIM card directory is not full; delete some contacts or save the
contacts in the product directory (i.e. your professional or personal directories)

My callers are unable to leave messages on my voicemail

•

Contact your network operator to check service availability

I cannot access my voicemail

•

Make sure your operator’s voicemail number is correctly entered in “My Numbers”

•

Try later if the network is busy

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