VMware vSphere vCenter Server 4.0 - Manual (Page 8)

Technical Support and Education Resources
The following technical support resources are available to you. To access the current version of this book and
other books, go to http://www.vmware.com/support/pubs .
Online and Telephone
Support To use online support to submit technical support requests, view your product
and contract information, and register your products, go to
http://www.vmware.com/support .
Customers with appropriate support contracts should use telephone support
for the fastest response on priority 1 issues. Go to
http://www.vmware.com/support/phone_support.html .
Support Offerings To find out how VMware support offerings can help meet your business needs,
go to http://www.vmware.com/support/services .
VMware Professional
Services VMware Education Services courses offer extensive hands-on labs, case study
examples, and course materials designed to be used as on-the-job reference
tools. Courses are available onsite, in the classroom, and live online. For onsite
pilot programs and implementation best practices, VMware Consulting
Services provides offerings to help you assess, plan, build, and manage your
virtual environment. To access information about education classes,
certification programs, and consulting services, go to
http://www.vmware.com/services .
vSphere Resource Management Guide
8 VMware, Inc.