Trouble shooting – VuPoint Solutions DC-WPST591-VP User Manual

Page 3

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the ‘Add/Remove’ button. When in ‘Safe Mode’, it is possible for some
programs to appear twice. In that case, remove all the programs
which appear twice.

4.

Restart the computer.


6.2 Installing the driver for Windows XP

/

Windows Vista

Note: Make sure all other programs are closed during the installation process.

Note: During installation for Windows XP/Vista, you may receive a message saying

that the driver has not been signed. This does not cause a problem for the
functionality of the program.

Please click "Yes" to continue.

Note: For example, ‘D: \’ is used to indicate the CD-ROM drive. This may be

different for your computer.

1.

Insert the CD-ROM into your computer’s CD-ROM drive. The installation
program will start automatically. If it does not start automatically, please do the
following:

a) Select 'Run' from Windows Start menu.
b) Type [D:\SETUP.EXE] and click on 'OK' to start the Software Installer.

2.

The Software Installer will appear.

3.

Select the language you wish to use for the installation.

4.

Click on ‘Install driver‘to start the installation of the camera driver.

5.

Follow the on-screen instructions.









6.3 Connecting the camera

The camera can be connected to the computer in two different modes: Mass Storage
Device, or as a PC camera for video conferencing on the Internet.

6.3.1 Connecting as a mass storage device

This option makes it possible to download photographs and video clips onto your
computer.
1.

Turn the camera on by pressing the ON/OFF button.

2.

Press MENU button and press RIGHT key to select the Setup setting.

3. Press

button to set USB connection.

4. Press

or

button to choose the Disk Drive mode.

5.

Press OK to confirm.

6.

Connect the camera to the computer.

7.

Windows will automatically detect the camera. You can use this camera as a
removable disk.

6.3.2 Connecting as a PC camera

When you connect the camera as a PC camera, you can use the camera as a web
cam for video conferencing on the Internet by using Windows NetMeeting or
Windows Messenger.
(You must install the driver before connecting the Digital Camera to your computer.)
1.

Turn the camera on by pressing the ON/OFF button.

2.

Press MENU button and press RIGHT key to select the Setup setting.

3. Press

button to choose USB connection.

4. Press

or

button to choose the PC camera mode.

5.

Press OK to confirm.

6.

Connect the camera to the computer.

7.

Windows will automatically detect the camera. You can then use the camera
as a web cam.

7. Trouble shooting

Problem

Cause

Solution

Cannot turn on the
camera by pressing the
“power” button.

Low battery power,
battery is missing or
incorrectly inserted.

Replace or install the battery
correctly.

Photos are not saved or
are missing when taking
pictures.

The memory card or
built-in memory hasn’t
been formatted

Format the memory in SETUP
mode of the camera. Please
refer to section 5.3.

properly.

Cannot find removable
disk after connecting the
camera to the computer

via USB.

1. Connection failure.
2. The mode of the

camera is not set to
removable disk
properly.

1. Make sure all cable

connections are secured
and restart the computer if
necessary.

2. Set the camera to

removable disk mode, refer
to section 6.3.1 (system
setting, USB connection).

Flash does not work.

Battery Power is too
low.

Replace with new ALKALINE
batteries.

The batteries are used up
very fast.

Using wrong type of
batteries.

Replace with new ALKALINE
batteries.


The photos are over
exposed.

Set the flash light to

force mode

in a

bright environment.

Set the Flash light to Auto

mode

.



The photos are blurry.

1. The camera is not

held steadily

2. The lens of camera

is dirty

3. The camera is set to

wrong macro mode.

1. Hold the camera steady until

it beeps when taking photo.

2. Clean the lens with soft dry

cloth.

3. Set the macro mode

according to the distance of
subject.

Get a warning message:
“Capture device was not
detected” when trying to
open PC cam.

1. Conflict with another

camera or video
device.

2. The mode of the

camera is not set to
PC cam mode
properly.

1. Remove any other camera

drivers completely from your
system. Sometimes you
have to re-boot your system.

2. Set the camera to PC cam

mode, refer to section 6.3.2
(system setting, USB
connection).

Cannot preview image in
PC Camera mode.

“Preview” is not
selected in option
Menu in PC.

Click “preview” in the “option”
menu to select.

VPS09-0409 DC-WPST591-VP (series)_Manual



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