Help topics – Vizio 3D BLU-RAY VBR334 User Manual

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My Blu-Ray or DVD

disc does not play.

• Ensure the disc is clean and free of scratches.
• If you are using parental controls, the disc may not play. See

Using Parental Controls in the User Guide.

I cannot connect the

Player to my network.

• Unplug the modem/router and the Player. Wait 10 seconds, then turn them back on.
• See

Connecting to Your Network in the User Guide.

• Ensure the ethernet cable is securely connected to both the Player and your modem/router.
• Refer to your modem/router user guide.

I cannot view
movies in 3D.

• Ensure you have a 3D TV with matching 3D glasses, a high-speed HDMI cable, and a Blu-ray 3D disc.
• Ensure the Player is connected to your 3D TV with a high-speed HDMI cable.
• Charge or replace the battery in your active-shutter 3D glasses.
• Ensure your 3D TV is in 3D mode, and that the movie you are playing is a Blu-ray 3D disc.

There is no power.

• Ensure the power cord is securely connected to a working electrical outlet.
• Press the

Power/Standby button on the remote or touch the Power/Standby control on the Player..

• Try plugging the power cord into a different electrical outlet.

HELP TOPICS

The picture quality

seems low.

• Connect the Player to your TV using an HDMI cable for the best picture quality.
• Connect the Player to an HDTV capable of displaying 720p or 1080p for the best picture quality.
• Ensure the cables connecting the Player to your TV are securely connected.
• Watch Blu-ray discs for the best picture quality. DVD discs are limited to 480p resolution.
• To view streaming video (Netflix, VUDU), a high-speed wired/wireless Internet connection is required.

Nothing happens

when I press buttons

on the remote.

• Place new batteries in the remote. Ensure the batteries are inserted correctly.
• Ensure no objects are blocking the front of the 3D Blu-ray Player.
• When using the remote, point it directly at the 3D Blu-ray Player.
• If you see , the action you are trying to perform is not allowed by the Player or disc.

The Internet Apps are

not working.

• If you experience issues with Netflix, Pandora, or VUDU services, please contact:

www.netflix.com/help or 1-866-579-7113

www.pandora.com/support

www.VUDU.com/support or 1-888-554-8838

Netflix:

Pandora:

VUDU:

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