Troubleshooting – Viking MAG DRIVE 855 User Manual

Page 15

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SECTION TSM

685.2

ISSUE

C

PAGE 15 OF 16

TROUBLESHOOTING

Some of the following may help pinpoint the problem:

Pump does not pump:
•

Pump has lost its prime from air leak or low level in
tank.

•

Suction lift is too high.

•

Pump is rotating in the wrong direction.

•

The strainer may be clogged.

•

The bypass valve is open, the pressure relief valve is
set too low or the pressure relief valve poppet is stuck
open.

•

Improper end clearance.

•

The pump is worn out.

•

Are there any changes in liquid, system or operation that
would influence pump or coupling performance, e.g. new
liquid, additional lines or process changes?

•

Temperature changes either in the liquid or the
environment.

•

The magnetic coupling is decoupling. Changes in
application (temperature, pressure, viscosity, etc.) may
require torque beyond coupling capabilities.

Pump starts, then loses its prime:
•

The supply tank is empty.

•

Liquid is vaporizing in the suction line.

•

An air leak or air pocket in the suction line.

Pump is noisy:
•

The pump is being starved (viscous liquid cannot get
to pump fast enough). Increase the suction pipe size,
reduce its length or slow down the pump.

•

The pump is cavitating (liquid vaporizing in suction line).
Increase suction pipe size or reduce its length.

•

Check alignment.

• The magnetic coupling has decoupled. Shut off and

restart.

Pump is not delivering up to capacity:
•

The pump is starving or cavitating - increase suction
pipe size or reduce length or reduce pump speed.

•

The strainer is partially clogged.

•

An air leak somewhere in suction line.

•

The pump may be running too slow. Is motor the correct
speed and wired up correctly ?

•

The pressure relief valve is set too low, stuck open or
has a damaged poppet or seat.

•

The bypass line around the pump is partially open.

•

The pump is worn out or there is too much end
clearance.

Pump takes too much power (stalls motor):

•

The liquid is more viscous than the unit is sized to
handle.

•

The system pressure relief valve is set too high.

•

The bushings have frozen up or the liquid has set up in
the pump.

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