Trouble shooting – VIEWSONIC VS13057 User Manual
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6
Trouble Shooting
Symptom
Remedy
No picture is displayed.
z
Check the power cord connection. Or connect
the power cord to another power outlet.
z
Are the Component Y/Pb/Pr/ AUDIO L/R cables
or HDMI Cable loose or disconnected? Make
sure one of connections is correct.
z
Try the “SOURCE” button on the remote control
of the external display/ TV, to select the correct
input source.
When entering “PC Media”
menu, the available PC list is
not displayed.
z
Check your wired connection to make sure that
it’s working properly. Use an Ethernet LAN cable
to connect from the Network jack of the VMP72
to the network router or Access Point.
z
Check your Network Setting of the Setup menu.
z
Check the setting on the shared folder/file on
your computer.
On “USB Media” menu under
the main menu, no USB
device is searched.
z
Check USB device is already firmly connected.
z
Check the format of your USB drive: is it in
NTFS/FAT16/FAT32/EXT-3 format?
The BT multimedia files can’t
be downloaded.
z
For BitTorrent, users need to set up port
forwarding on the TCP range 6881-6890 of
Access Point or IP sharing.
z
Your Internet bandwidth will limit BT download
speed
z
BT is a peer- to-peer download technology. It
requires more people or torrents to share the
files at the same time.
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VMP72