Status light troubleshooting codes – Visioneer Patriot 680 User Manual

Page 149

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142

V

ISIONEER

P

ATRIOT

680 S

CANNER

U

SER

S

G

UIDE

S

TATUS

L

IGHT

T

ROUBLESHOOTING

C

ODES

A green status light indicates the normal state of the scanner.

Normal Operation

Blinking green: indicates the scanner is waking up from power
saving and preparing to scan.

Steady green: indicates the scanner is ready to scan.

Error Codes

If your scanner experiences hardware problems, the status light will
blink red, and the LED flashes an “E” and the error code number.

The following table describes the error codes.

Error
Code

Problem Description

Solution

4

Paper jam

Open the ADF cover and remove the
jammed page. See “Clearing Paper
Jams” on page 137 for
details.

7

The scanner is locked
when you tried to scan.

Turn off the scanner, unlock the lock by
pushing the lock tab down, then turn
the scanner back on. The lock is located
on the side of the scanner. If the
problem persists, reboot your computer.

All Other
Codes

An internal part in the
scanner may have
malfunctioned.

Re-boot your computer. If the problem
persists, contact Visioneer Technical
Support.

The LED blinks back and forth
between “E” and the error code
number (such as 4).

The red light flashes the number
of times as the error code (4 in
this example).

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