Troubleshooting chart - csecap40, csecap50 – Wayne CSECAP50 User Manual

Page 6

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6

Operating Instructions and Parts Manual

www.waynepumps.com

Troubleshooting Chart - CSECAP40, CSECAP50

Symptom

Possible Cause(s)

Corrective Action

Pump will not start or
run

Pump starts and stops
too often

Pump shuts off and
turns on independently
of switch (trips thermal
overload protection)

Pump operates noisily
or vibrates excessively

Pump will not shut off

Pump operates but
delivers little or no
water

1. Water level too low

2. Blown fuse or tripped circuit

breaker

3. Low line voltage

4. Defective motor
5. Defective “Switch-Genius”
6. Impeller (pump filled with

debris)

7. Insufficient liquid level

1. Backflow of water from piping
2. Dirty “Switch-Genius” water

sensor

3. Check valve not installed or

leaking

4. Discharge head is less than

manufacturer’s minimum

1. Excessive water temperature

2. Low line voltage

1. Worn bearings
2. Debris in impeller cavity or

broken

3. Piping attachments to building

structure too rigid or too loose

1. Defective “Switch-Genius” switch
2. Restricted discharge (obstruction

in piping)

3. Excessive inflow or pump not

properly sized for application

1. Low line voltage

2. Debris caught in impeller or

discharge

3. Worn or defective pump parts or

plugged impeller

4. Pump running backwards
5. Pump not properly sized for

application

6. Check valve stuck closed or

installed backwards

7. Shut off valve closed

1. “Switch-Genius” water sensor will not turn pump on unless

water is within 1 inch of the top of the sensor.

2. If blown, replace with proper sized fuse or reset breaker

3. If voltage is under recommended minimum, check wiring

size from the main switch on property. If OK, contact
power company.

4. Return for service or replace motor
5. Replace “Switch-Genius”
6. If impeller will not turn, remove housing and remove

debris

7. Make sure liquid level is at least 11" from the basin floor

1. Install check valve
2. Reposition pump, clean sensor face (Figure 3B).

3. Remove and examine check valve for proper installation

and free operation

4. Recheck all sizing calculations to determine proper pump

size

1. Pump should not be used for water above 120°

Pump may start unexpectedly.

Disconnect power supply

before servicing

2. If voltage is under recommended minimum, check wiring

size from the main switch on property. If OK, contact
power company

1. Return for service or replace
2. Remove housing, clean impeller and/or replace broken

impeller

3. Replace portion of discharge pipe with flexible connector

1. Replace “Switch-Genius” switch
2. Remove pump and clean pump & piping

3. Recheck all sizing calculation to determine proper pump

size

1. If voltage is under recommended minimum, check wiring

size from the main switch on property. If OK, contact
power company

2. Remove, clean and check for tightness

3. Replace worn parts or entire pump. Clean parts if required

4. Check rotation. (CCW from bottom) Return if CW
5. Recheck all sizing calculations to determine proper pump

size

6. Remove and examine check valve for proper installation

and free operation

7. Open valve

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