Trouble shooting – Watts Radiant WQC4 RO User Manual

Page 16

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Page 16







TROUBLE SHOOTING

Problem

Cause Solution

1. Low/Slow Production

Low Water Pressure

Assure a minimum of 40 psi incoming water pressure.

Watts sells a booster pump if home water pressure is

low. Make sure water supply is turned on and Adapta

Valve

is

all

the

way

open.

Crimps in tubing

Check tubing and straighten or replace as necessary.

Clogged

pre-fi lters

Replace pre-fi lters.

Fouled membrane Replace membrane and clean fl ow restrictor.

Tank valve closed Open valve on storage tank

2. Milky colored Water

Air in system

Air in the system is a normal occurrence with initial start

up of the RO system. This milky look will disappear

during normal use within 1-2 weeks. If condition reoccurs

after

fi lter change, drain tank 1 to 2 times.

3. Water constantly

Low water pressure

See #1 Above

running/unit will not
shut off

Fouled membrane

Replace membrane

High water pressure

Check incoming water pressure to make sure it does not

exceed 100psi. A pressure relief valve may be necessary.

High air pressure in tank

Empty storage tank of water. Set tank air pressure to 5

psi.

See

Page

15.

4. Noise from faucet or drain

Air gap faucet

Inherent sound with air-gap faucets.

Location of drain saddle

See diagram for proper location of drain saddle.

Higher capacity membrane

Normal with high capacity membrane

High water pressure

Check incoming water pressure to make sure it does not

exceed 100psi. A presser relief valve may be necessary.

5. Faucet leaks from

Crimp or loop in drain line

Straighten black 3/8 drain tube. Cut off any excess tubing

the air gap feature

Drain tube clogged/restricted

Caused from dishwasher or garbage disposal.

Disconnect the 3/8” black tube at the drain, clean the 3/8”

black tube out with a wire, then reconnect.

6. Small amount of water in

System just starting up

Normally it takes 6-10 hours to fi ll tank. Note: Low

storage tank

pressure and/or temperature can drastically reduce

production

rate.

Low water pressure

See #1 Above

Too much air in tank

Add air if below 5 psi and bleed if above 5 psi. Check

only when tank is empty of water. See Page 15.

7. Water leaks from the

Not properly tightened.

Tighten the bowl

fi lter housing

Missing or kinked O-ring

Turn off the water supply. Release the pressure, remove

bowl and replace the O-ring. (p/n 113043). Make sure

the

O-ring

is

seated

in

the

fi lter bowl properly before

reinstalling

the

fi lter bowl.

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