Wacom INTUOS4 WIRELESS PTK-540WL User Manual
Page 78
78
78
You suspect the tablet
preferences may be
corrupted, or want to make
certain that all settings are at
their factory defaults.
Use the Wacom Tablet Utility to work with your preferences. Close any
open applications. Open the main A
PPLICATIONS
folder. Then open the
W
ACOM
T
ABLET
folder and run the W
ACOM
T
ABLET
U
TILITY
.
•
It is a good idea to first back up your tablet preferences. In the
W
ACOM
T
ABLET
U
TILITY
dialog box, select C
URRENT
U
SER
or A
LL
USERS
. Then click B
ACKUP
... and follow the prompts.
•
Then, delete the tablet preferences as follows:
Single user. When the utility starts, select C
URRENT
USER
and click
on the R
EMOVE
button. Log out, then log back in. When the tablet
driver loads it will create a new preferences file with the factory
defaults.
Multiple users. When the utility starts, select A
LL
USERS
and click
on the R
EMOVE
button. Log out, then log back in. When the tablet
driver loads it will create new preferences files with the factory
defaults.
You can quickly restore tablet preferences that have been backed up
for the C
URRENT
USER
or A
LL
USERS
by clicking on the R
ESTORE
... button
within the utility.
Note: Do not manually remove the W
ACOM
T
ABLET
.
PREFPANE
file from
the main L
IBRARY
P
REFERENCE
P
ANES
folder. This file is only to be
removed when uninstalling the tablet software driver, and then
only when using the W
ACOM
T
ABLET
U
TILITY
.
Ink does not work correctly
with Intuos4.
There may be a problem with the Ink preferences. Remove the
damaged preference files as follows. They will be re-created when you
enable handwriting recognition.
1. Open the S
YSTEM
P
REFERENCES
pane, choose S
HOW
A
LL
and select
I
NK
. Then turn off handwriting recognition.
2. From the G
O
menu, choose your H
OME
. Open the L
IBRARY
and
P
REFERENCES
folders. Remove the following preferences:
•
COM
.
APPLE
.
INK
.
FRAMEWORK
.
PLIST
•
COM
.
APPLE
.
INK
.
INKPAD
.
PLIST
•
COM
.
APPLE
.
INK
.
INKPAD
.
SKETCH
3. Go back to S
YSTEM
P
REFERENCES
and I
NK
, and then enable
handwriting recognition.
4. Test the Ink function using your Wacom tablet and pen.
5. If this procedure does not resolve your problem with Ink, contact
Apple Support for further assistance. Wacom is not the software
manufacturer for Ink and we are limited in our abilities to support a
third-party software application.