Troubleshooting, No power, No screen image – Westinghouse M2401 User Manual

Page 12: Fuzzy image, Out of range, Image too bright or too dark, Distorted image

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10

Troubleshooting

No Power

•

Make sure the AC cord is plugged into the back of the LCD monitor.

•

Make sure the AC power cord is securely connected to an AC outlet.

•

Plug another electrical device (like a radio) to the power outlet to verify that the outlet is supplying the
proper voltage.

No Screen Image

•

Make sure monitor is turned on.

•

Make sure the video cable is securely connected to both the monitor and PC or Notebook or
Audio/Video apparatus.

•

Make sure you have selected the correct video input source.

•

Adjust the brightness and contrast levels.

Fuzzy Image

•

Set desktop resolution on your PC to the Preferred mode.

•

Perform Auto Adjust on the monitor.

•

Adjust Phase/Sharpness setting on the monitor.

“Out Of Range”

•

Set screen resolution to panel native resolution at 60 Hz.

Cannot Find "Preferred" Mode on My Display Properties

•

You may need to download and install the latest video card driver for your PC. Listed below are websites
for major video card manufacturers:

Nvidia

: http://www.nvidia.com/content/drivers/drivers.asp

Intel

: http://downloadfinder.intel.com/scripts-df/support_intel.asp

AMD (ATI)

: https://support.ati.com/ics/support/default.asp?deptID=894

Image Too Bright or Too Dark

•

Adjust the brightness and contrast levels under the OSD menu.

•

Make sure the video cable is securely connected to both the monitor and PC or Notebook or
Audio/Video apparatus.

Distorted Image

•

Reset the LCD monitor by performing the “Reset” function using the OSD.

•

Remove extra accessories (such as a VGA extension cord).

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