Western Digital My Book Mirror Edition - Manual (Page 30)

MY BOOK MIRROR EDITION
USER MANUAL
APPENDIX – 27
Warranty Information
Obtaining Service
WD values your business and always attempts to provide you the very best of service. If this Product
requires maintenance, either contact the dealer from whom you originally purchased the Product or
visit our product support Web site at support.wdc.com for information on how to obtain service or a
Return Material Authorization (RMA). If it is determined that the Product may be defective, you will be
given an RMA number and instructions for Product return. An unauthorized return (i.e., one for which
an RMA number has not been issued) will be returned to you at your expense. Authorized returns must
be shipped in an approved shipping container, prepaid and insured, to the address provided on your
return paperwork. Your original box and packaging materials should be kept for storing or shipping your
WD product. To conclusively establish the period of warranty, check the warranty expiration (serial
number required) via support.wdc.com. WD shall have no liability for lost data regardless of the cause,
recovery of lost data, or data contained in any Product placed in its possession.
Limited Warranty
WD warrants that the Product, in the course of its normal use, will for the term defined below, be free
from defects in material and workmanship and will conform to WD’s specification therefor. The term of
your limited warranty depends on the country in which your Product was purchased. The term of your
limited warranty is for 3 years in the North, South and Central America region, 3 years in the Europe,
the Middle East and Africa region, and 3 years in the Asia Pacific region, unless otherwise required by
law. The term of your limited warranty period shall commence on the purchase date appearing on your
purchase receipt. WD shall have no liability for any Product returned if WD determines that the
Product was stolen from WD or that the asserted defect a) is not present, b) cannot reasonably be
rectified because of damage occurring before WD receives the Product, or c) is attributable to misuse,
improper installation, alteration (including removing or obliterating labels and opening, disassembling,
or removing external enclosures, including but not limited to the mounting frame, unless the product is
on the list of limited user-serviceable products and the specific alteration is within the scope of the
applicable instructions, as found at support.wdc.com), accident or mishandling while in the possession
of someone other than WD. Subject to the limitations specified above, your sole and exclusive
warranty shall be, during the period of warranty specified above and at WD’s option, the repair or
replacement of the Product. The foregoing warranty of WD shall extend to repaired or replaced
Products for the balance of the applicable period of the original warranty or ninety (90) days from the
date of shipment of a repaired or replaced Product, whichever is longer.
The foregoing limited warranty is WD’s sole warranty and is applicable only to products sold as new.
The remedies provided herein are in lieu of a) any and all other remedies and warranties, whether
expressed, implied or statutory, including but not limited to, any implied warranty of merchantability or
fitness for a particular purpose, and b) any and all obligations and liabilities of WD for damages
including, but not limited to accidental, consequential, or special damages, or any financial loss, lost
profits or expenses, or lost data arising out of or in connection with the purchase, use, or performance
of the Product, even if WD has been advised of the possibility of such damages. In the United States,
some states do not allow exclusion or limitations of incidental or consequential damages, so the
limitations above may not apply to you. This warranty gives you specific legal rights, and you may also
have other rights which vary from state to state.
Western Digital
20511 Lake Forest Drive
Lake Forest, California 92630 U.S.A.
Information furnished by WD is believed to be accurate and reliable; however, no responsibility is assumed by WD for its
use nor for any infringement of patents or other rights of third parties which may result from its use. No license is granted
by implication or otherwise under any patent or patent rights of WD. WD reserves the right to change specifications at
any time without notice.
Western Digital, WD, the WD logo, My Book, and WD Caviar are registered trademarks; and Mirror Edition,
WD Anywhere, and Safe Shutdown are trademarks of Western Digital Technologies, Inc. Other marks may be mentioned
herein that belong to other companies.
© 2009 Western Digital Technologies, Inc. All rights reserved.
4779-705011-A03 Jan 2009