Westinghouse NB-14w2 User Manual

Page 69

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Chapter 4 Troubleshooting

4-15

Firewire (IEEE1394) and USB2.0 Problems

The USB device does not work -

„

Windows NT 4.0 does not support USB protocols

„

Check the settings in the Windows Control Panel.

„

Make sure you have installed the necessary device

drivers.

„

Contact the device vendor for additional support.


The IEEE1394 port does not work -

„

Go to [Start > Settings > Control Panel > System >

Hardware > Device Manager]. You should see an entry

which reads “OHCI Compliant IEEE 1394 Host

Controllers”. If it does not exist, Windows has not

detected the host controller or the device driver has not

been installed properly. If there is a yellow mark or

red-cross on the 1394 host controller, it may be a device

or resource conflict. Replace or update the device driver

from the factory CD-ROM disk or consult Windows

manual on how to solve the resource conflict problem.

„

Make sure the cable is fully connected.

„

Make sure you have installed the necessary device

drivers.

„

Contact the device vendor for additional support.

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