Xtatix Pocket Candy Zent User Manual
Page 12
12
Problem
Solution
No power
Check if the battery
is installed
correctly.
Check if the power
is ON.
No sound
can be
heard
from the
earphone.
Confirm that the
volume is not at 0
status and that
there is no problem
in the earphone
connection.
Please keep the
earphone clean.
The damaged MP3
file may cause noise
of different levels
and even can be
played. So, it should
be assured that the
files are intact.
Abnormal
words
displayed
on the
screen.
Please confirm that
correct language is
selected.
FM
reception
effect is
not good.
As the earphone
may be used as
antenna, adjust
position of
earphone respective
to the player.
Turn off the electric
devices nearby.
It is not
available
to down
load music
normally.
Check the USB
connection line and
see if it is
connected properly.
Check if the driver
is properly installed.
Check if there is still
space in the
memory.