XM Satellite Radio XMCK-5P User Manual

Page 31

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If this happens:

You should:

Xpress

EZ

shuts off unexpectedly.

Check whether you have your “Auto Off “function turned on.
Check to be sure all of the cables are connected properly.

You do not receive all the XM channels you

Your Xpress

EZ

may not be activated. Contact XM Satellite Radio.

have subscribed to.

See Page 19.

No audio.

Check all connections between your Xpress

EZ

and your stereo

system.

No song title or artist name is displayed.

Nothing is wrong with your Xpress

EZ

. That information may be in

the process of being updated. Some channels, such as news and
sports, may not have such information.

No audio when listening to Xpress

EZ

through Check that your Xpress

EZ

and your radio are tuned to the same FM

an FM radio.

frequency.

Audio fades or has static when listening.

You might be hearing interference from another FM station. First
check all cables for a proper connection on your Xpress

EZ

car

cradle. If the problem persists, set your Xpress

EZ

and your radio to

a different FM frequency.

Audio sounds too soft.

Raise the FM audio level until the sound quality improves.

XM Instant Traffic and Weather channels

Nothing is wrong with your Xpress

EZ

. These channels use a

sound different than other channels.

different audio technology than the other XM channels.

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