Zhumell ECLIPSE 114 - Manual (Page 18)

T
HE
Z
HUMELL
W
ARRANTY
We have designed Zhumell products to be durable and to offer excellent value.
Because we think it is important to stand behind that statement what follows are
the details of our warranty, one of the best warranties in the industry.
Your Zhumell has a 3-year warranty. For the warranty to be valid, the Zhumell
must be registered. This can be done quickly and easily at www.zhumell.com or
by calling: 800.922.2063.
To obtain warranty service the damaged Zhumell must be returned to Zhumell
along with $25 to cover shipping and handling.
When you return your Zhumell to us please send a letter that explains the problem.
This is important. Sometimes the problem is obvious as when we open a box and
the pieces fall out. However, sometimes Zhumell owners are particular (that is why
we love you) and a flaw that you have noticed may be hard to find by our techni-
cian. A letter will speed up the warranty process and save a phone call. (Oh, yes,
please include your phone number and an address!)
Since we are constantly searching for the best products, we may have improved or
changed our Zhumell products from the time you first obtained yours, therefore it
is our option to repair or replace the Zhumells you sent us. (Please note that the
maximum limit of liability for losses or damage from any cause shall be the price
paid for the Zhumell. )
R
EPAIR
C
HECKLIST
I.
Box your Zhumell securely.
II.
Include a note explaining the reason the Zhumell needs repair.
III.
Include your daytime phone number.
IV.
Include an address for returning your Zhumell to you.
V.
Include a check or money order for $25, made out to Zhumell.
We recommend that you send your unit to us by way of UPS or FedEx. This pro-
vides a tracking number should your unit become lost or damaged.
Our address is on the back...