Unable to configure device – Zebra Technologies ZebraNet ZM400TM User Manual
Page 112

Hardware Troubleshooting
Troubleshooting the 10/100 PS
112
14197L-001 Rev. A
ZebraNet
®
10/100 Internal Print Server for ZM400 and ZM600 User Guide
04/19/2007
Telnet
Open a telnet session to send a ZPL command from a DOS prompt. This procedure can be
used when running v53.15 or later firmware. In this example, a ZPL II command is used to
cause a label to print.
To open a telnet session on your PC, complete these steps:
1.
Open a DOS window.
To open a DOS window, click on
Start
> Run.
2.
In the
Open
text box, type: cmd
3.
From the DOS prompt, type:
telnet xxx.xxx.xxx.xxx 9100
where xxx.xxx.xxx.xxx is the IP address of the print server.
This will connect your PC to the 10/100 Internal PS through the parallel port of the printer.
4.
Enter ~WC.
This ZPL command will print a configuration label on your printer.
5.
Click the
X
in the upper right-hand corner of the window
to
exit.
If the configuration label prints, the issue is not a communication problem between the printer,
the print server, or the PC.
Unable to Configure Device
To assign an IP address to a ZebraNet 10/100 Internal PS using ZebraNet View, you must be
on the same subnet. If ZebraNet View has Multicast enabled, you may be able to view the
ZebraNet 10/100 Internal PS on another subnet, but you will not be able to configure the
device.
Note •
You do not need to open a telnet session if you pinged the printer using the previous
procedure. The purpose of these two procedures is to identify whether your PC can
communicate with your printer.