Guarantee conditions, Standard guarantee conditions, Exclusions – Zanussi ZDC 5350 W User Manual

Page 15: European guarantee

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15

Guarantee Conditions

Standard guarantee conditions

We, Zanussi Electrolux, undertake that if, within 12

months of the date of the purchase, this ZANUSSI

ELECTROLUX appliance or any part thereof is

proved to be defective by reason only of faulty

workmanship or materials, we will, at our option

repair or replace the same FREE OF ANY CHARGE

for labour, materials or carriage on condition that:

The appliance has been correctly installed and

used only on the electricity supply stated on the

rating plate.

The appliance has been used for normal domestic

purposes only, and in accordance with the

manufacturer’s instructions.

The appliance has not been serviced, maintained,

repaired, taken apart or tampered with, by any

person not authorised by us.

All service work under this guarantee must be

undertaken by a Service Force Centre.

Any appliance or defective part replaced shall

become the Company’s property.

This guarantee is in addition to your statutory and

other legal rights.

Home visits are made between 8.30am and 5.30pm

Monday to Friday. Visits may be available outside

these hours in which case a premium will be

charged.

Exclusions

This guarantee does not cover:

Damage or calls resulting from transportation,

improper use or neglect, the replacement of any

light bulbs or removable parts of glass or plastic.

Costs incurred for calls to put right an appliance

which is improperly installed or calls to

appliances outside the United Kingdom.

Appliances found to be in use within a

commercial environment, plus those which are

subject to rental agreements.

Products of Zanussi Electrolux manufacture

which are NOT marketed by Zanussi Electrolux.

European guarantee

If you should move to another country within Europe

then your guarantee moves with you to your new

home subject to the following qualifications:

The guarantee starts from the date you first

purchased your product.

The guarantee is for the same period and to the

same extent for labour and parts as exists in the

new country of use for this brand or range of

products.

The guarantee relates to you and cannot be

transferred to another user.

Your new home is within the European

Community (EC) or European Free Trade Area.

The product is installed and used in accordance

with our instructions and is only used

domestically, i.e. a normal household.

The product is installed taking into account

regulations in your new country.

Before you move please contact your nearest

Customer Care Centre, listed below, to give them

details of your new home. They will then ensure that

the local Service Organisation is aware of your move

and able to look after you and your appliances.
France

Senlis

+33 (0) 344 62 29 29

Germany

Nurnberg

+49 (0) 800 234 7378

Italy

Pordenone

+39 0434 39 4700

Sweden

Stockholm

+46 (0) 8 672 53 90

UK

Slough

+44 (0) 1753 219897

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