Common windows problems -25, Common windows problems – Xerox 3200MFP User Manual

Page 213

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10 Troubleshooting

Xerox Phaser 3200MFP

10-25

Common Windows Problems

NOTE:

Refer to Microsoft Windows 98/Me/2000/XP(32/64bit)/2003(32/

64bit)/Vista User’s Guide that came with your PC for further information on
Windows error messages.

Blank areas appear at
the bottom of each
page or on other
pages, with a small
strip of text at the top.

You may have chosen the wrong paper settings in the
user option setting. For details about paper settings, see

Selecting Print Materials on page 4-2

.

Condition

Suggested solutions

“File in Use”

message appears

during installation.

Exit all software applications. Remove all software from

the StartUp Group, then restart Windows. Reinstall the

printer driver.

“Error Writing to

LPTx” message

appears.

• Ensure that the cables are connected correctly, and

that the machine is switched on.

• If bi-directional communication is not turned on in the

driver, it will also cause this message.

“General Protection

Fault”, “Exception

OE”, “Spool32”, or

“Illegal Operation”

messages appear.

Close all other applications, reboot Windows and try

printing again.

“Fail To Print”, “A

printer timeout error

occurred.” messages

appear.

These messages may appear during printing. Just keep

waiting until the machine finishes printing. If the

message appears in standby mode or after printing has

been completed, check the connection and/or whether

an error has occurred.

“File in Use”

message appears

during installation.

Exit all software applications. Remove all software from

the StartUp Group, then restart Windows. Reinstall the

printer driver.

Condition

Suggested solutions

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