XM Satellite Radio XHD2KUG0809 - Manual (Page 22)

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Your.XM.Direct.Home.Tuner.has.been.designed.and.built.to.be.trouble-free,.but.if.
you.experience.a.problem,.try.this:
•. Check.that.all.connections.are.firm.and.secure .
•. Make.sure.you.have.connected.the.XM.Direct.Home.Tuner.as.described.in.
this.User.Guide .
•. Check.the.home.audio.system’s.front.panel.display.or.connected.TV.screen.
for.system.messages ..If.you.see.any.of.these.items.try.the.solution.shown .
•. Note.that.some.of.these.items.may.be.abbreviated.depending.on.the.
display.capabilities.of.the.connected.audio.device .
If you see this on the screen: Try this:
No.Signal •.Move.the.antenna.to.a.south-facing.window ..Not.
sure.which.way.is.south?.Think.about.where.the.
sun.rises.(in.the.east).and.sets.(in.the.west) ..
Then.stand.so.that.east.is.to.your.left.and.
you’ll.be.facing.south ..Is.there.a.window.in.the.
direction.you’re.facing?
•.You.may.need.to.find.a.better.location.for.the.
antenna ..Refer.to.“Step.2:.Install.the.Indoor/
Outdoor.Antenna”.on.page.14 .
Check.Antenna •.Make.sure.that.the.Indoor/Outdoor.Antenna.
cable.is.firmly.and.securely.plugged.into.the.XM.
Direct.Home.Tuner ..Make.sure.the.cable.is.not.
bent.or.broken .
Channel.Off.Air. •.The.channel.you’ve.selected.is.not.currently..
broadcasting ..Tune.to.another.channel ..
Loading. •.Your.Tuner.is.acquiring.audio.or.program..
information ..This.message.usually.goes.away.in.
a.few.seconds ..
Troubleshooting