Troubleshooting – Yamakawa MHD-350 User Manual

Page 16

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16

Troubleshooting

Problem

Solution

How to change the
HDD disk drive of

MHD-350?

1.First, you have to format a 2.5” hard drive disk

for fat32 file format.

2.Copy your MP3 files to your hard drive disk.
3.Take out the hard drive disk enclosure from

MHD-350 and exchange the hard drive disk.

When the HDD

enclosure is plugged
into the computer via

the USB no new hard
drive appears.

1.Check the connection between the unit and the

computer. Ensure the USB cable is fully inserted
into both the HDD enclosure and your computer.

2.Right click with your mouse on the “My

Computer” icon and choose: “Properties”, then

go to the “Device Manager”. Go to the “Universal
Serial Bus controller” and remove all the drivers

in the USB controllers by clicking the remove

button. Restart your computer without the HDD
enclosure plugged in. After the computer has

loaded all the USB drivers reinstall the
MHD-350’s USB drivers and reboot your
computer. Plug the MHD-350 USB cable into
the computer. You should now see the hard

drive appear under “My Computer”.

3.If the problem still persists try connecting the

HDD enclosure with a different computer and
see if the problem has been fixed.

Hard Drive is making

strange clicking noises
and unit is not working

This problem happens when the hard drive has

received a severe shock. Contact technical
support immediately for further assistance.

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