Chapter 5 troubleshooting – Zonet Technology ZEW1605A User Manual

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802.11g Wireless Network Adapter

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Chapter 5 Troubleshooting

This chapter provides solutions to problems that may occur during the installation and

operation of ZEW1505/ZEW1605/ZEW1605A. Read the descriptions below to solve your

problems.

1. ZEW1505/ZEW1605/ZEW1605A does not work properly.

Reinsert ZEW1505/ZEW1605/ZEW1605A into your PC’s PCI /Cardbus slot.

Right click on My Computer and select Properties. Select the device manager and click on

the Network Adapter. You will find the Adapter if it is installed successfully. If you see the

yellow exclamation mark, the resources are conflicting. You will see the status of the

Adapter. If there is a yellow question mark, please check the following:

Make sure that your PC has a free IRQ (Interrupt ReQuest, a hardware interrupt on a PC.)

Make sure that you have inserted the right adapter and installed the proper driver. If the

Adapter does not function after attempting the above steps, remove the adapter and do the

following:

Uninstall the driver software from your PC.

Restart your PC and repeat the hardware and software installation as specified in this User

Manual.

2. I cannot communicate with the other computers linked via Ethernet in the

Infrastructure configuration.

Make sure that the PC to which ZEW1505/ZEW1605/ZEW1605A is associated is powered

on.

Make sure that ZEW1505/ZEW1605/ZEW1605A is configured on the same channel and with

the same security options as with the other computers in the Infrastructure configuration.

3. What should I do when the computer with ZEW1505/ZEW1605/ZEW1605A

installed is unable to connect to the wireless network and/or the Internet?

Check that the LED indicators for the broadband modem are indicating normal activity. If

not, there may be a problem with the broadband connection.

Check that the LED indicators on the wireless router are functioning properly. If not, check

that the AC power and Ethernet cables are firmly connected.

Check that the IP address, subnet mask, gateway, and DNS settings are correctly entered

for the network.

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