Troubleshooting, 1 power, hardware connections, and leds, Chapter 26 troubleshooting – ZyXEL Communications NWA-3160 Series User Manual

Page 243: Troubleshooting (243)

Advertising
background image

ZyXEL NWA-3160 Series User’s Guide

243

C

H A P T E R

26

Troubleshooting

This chapter offers some suggestions to solve problems you might encounter. The potential
problems are divided into the following categories.

•

Power, Hardware Connections, and LEDs

•

ZyXEL Device Access and Login

•

Internet Access

•

Wireless Router/AP Troubleshooting

26.1 Power, Hardware Connections, and LEDs

V

The ZyXEL Device does not turn on. None of the LEDs turn on.

1 Make sure you are using the power adaptor or cord included with the ZyXEL Device.
2 Make sure the power adaptor or cord is connected to the ZyXEL Device and plugged in

to an appropriate power source. Make sure the power source is turned on.

3 Disconnect and re-connect the power adaptor or cord to the ZyXEL Device.
4 If the problem continues, contact the vendor.

V

One of the LEDs does not behave as expected.

1 Make sure you understand the normal behavior of the LED. See

Section 1.6 on page 39

.

2 Check the hardware connections. See the Quick Start Guide.
3 Inspect your cables for damage. Contact the vendor to replace any damaged cables.
4 Disconnect and re-connect the power adaptor to the ZyXEL Device.
5 If the problem continues, contact the vendor.

Advertising