Zanussi ZWQ 5100 - Manual (Page 8)

Problems Causes
The appliance vibrates, is
noisy:
• all packaging have not been removed from the appliance (see installation section),
• the appliance isn’t level and is unbalanced,
• the appliance is too close to the wall or furniture,
• washing is unevenly distributed in the drum, the load is too small,
• the appliance is in running in period.
The wash cycle is much too
long:
• the water inlet filters are dirty,
• the power or water supply has been cut off,
• the motor overheating detector has been activated,
• the water inlet temperature is lower than usual,
• the foam detection security system has been activated (too much detergent) and
the washing machine has begun draining the foam,
• the out of balance detector has been activated: an extra phase has been added to
distribute washing more evenly in the drum.
The washing machine stops
during a wash cycle:
• the water or electricity supply is defective,
• a Rinse hold has been selected,
• the drum shutters are open.
The lid doesn’t open at the
end of the cycle:
• the temperature inside the drum is too high,
• the lid unlocks 1 - 2 minutes after the end of the cycle.
Softener runs directly into
the drum when filling the dis-
penser box:
• you have gone past the MAX indicator.
The “Start/Pause” pushbut-
ton
1) flashes red 2) :
• the lid is not closed properly,
• the object trap is obstructed,
• the drain hose is blocked or bent,
• the drain hose is fixed to high (see "Installation" section),
• the drainage pump is blocked,
• the standpipes blocked,
• the water tap is closed, the water supply has been cut off.
1) On some models, the auditable signals can sound
2) After solving any problems, press "Start/Pause" pushbutton to restart the interrupted programme.
Detergents and Additives
Only use detergents and additives designed for use in a
washing machine. We do not recommend mixing different
types of detergents. This may spoil the washing. There
are no restrictions on the use of powder detergents. Liquid
detergents must not be used when a prewash has been
selected. For cycles without prewash, they must be added
via means of a dosing ball. Detergent tablets or doses
must be placed in the detergent compartment of your ap-
pliance's dispenser box.
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